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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Shipped wrong size
These pants fit my child the best and Epic had the best price!
It was fine. No problems
Good
Great products and the price is awesome
Excellent price, quick shipping
Best store ever
Online shopping easy and a wide variety. Descriptions are pretty accurate. Would shop here again when items are needed.
For customers needs
I like the products and the price
I love Epic sports. The choices are clear, prices great
I have to say this gear bag is the BEST gear bag I have ever owned! It literally holds everything my son needs for baseball... I'm extremely happy with my purchase & I am definitely going to talk to our little league about maybe considering purchasing these bags for all of our teams. Thank you epic sports!
Great quality and price!
Very satisfied with my experience thanks
Easy online ordering. Nice product quality. Will order from Epic again in the future.
Always a great sales experience with Epic Sports
The hats are great quality and the girls love them!
Good stuff. Great pricing.
Good product at affordable prices except for shipping cost, it's pretty expensive especially when you have to wait 2-3 weeks for items to be delivered
Good product!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

