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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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Patrick W.
0 reviews
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Great price, quick delivery
January 28, 2017

Great price, quick delivery. Very happy!

Date of experience: January 27, 2017
VIVIANA Q.
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Easy to browse on the website, easy shopping
January 27, 2017

Easy to browse on the website, easy shopping

Date of experience: January 27, 2017
Opal T.
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Order arrive early just in time for my son's basketball game!

Date of experience: January 27, 2017
Carl D.
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Quick n easy website and ordering
January 27, 2017

Quick n easy website and ordering

Date of experience: January 27, 2017
JOHN P.
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Always great
January 27, 2017

Always great. Great Prices. Thanks

Date of experience: January 27, 2017
BRIAN S.
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The product was just as listed and was delivered in a very timely fashion. Great product at a great price.

Date of experience: January 27, 2017
Nick G.
3 reviews
0 helpful votes
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I paid for 3 day shipping and got my order 6 days later. When I called customer service they did not offer to give me a refund for the difference between regular and 3 day shipping.

Date of experience: January 27, 2017
Ann B.
0 reviews
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I had to exchange an item or two and instead of doin an even exchange they made me order again...pay shipping and then I had to pay to ship the items back also

Date of experience: January 26, 2017
North Carolina
1 review
0 helpful votes
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I'm a repeat customer and for good reason. Epic's prices are great and they offer high quality products.

There are areas that need improvement, however. The turn around time is not impressive at all. The designs are extremely limited, so your customization cannot be creatively at all. Lastly, customer service can improve a lot. Communication is slow and without purpose.

Overall the pros outweigh the cons and I will continue to shop. Hopefully they improve where they are able to though.

Date of experience: January 26, 2017
Rachael D.
0 reviews
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This is not my first shopping experience with Epic Sports, and once again I am perfectly satisfied.

Date of experience: January 26, 2017
PETER J.
3 reviews
0 helpful votes
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I ordered two pairs of baseball pants
January 26, 2017

I ordered two pairs of baseball pants. They were shipped in a plastic bag, and as a result, when the package arrived at my house it was ripped and the pants inside had dirt marks on them where the holes were in the bag. Also, I had to reach out for status of my order, because I received no communication for over a week after ordering and paying for it.

Date of experience: January 26, 2017
KIM W.
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Very good
January 26, 2017

Very good

Date of experience: January 26, 2017
Ondrece L.
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I only receiced a partial order
January 26, 2017

I only receiced a partial order. Still waiting on remainder of order.

Date of experience: January 26, 2017
Washington
1 review
0 helpful votes
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They are out having a logo put on them as I Type. Very happy

Expect to be ordering more soon. Lots of pockets and 3 of them zip.

Date of experience: January 26, 2017
Oregon
1 review
0 helpful votes
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Awesome Service
January 26, 2017

We got exactly what we wanted, and it was in a very timely manner. Thanks for your service! We will definitely be ordering here again for our future needs.

Date of experience: January 26, 2017
GARY M.
0 reviews
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Awesome experience, usual
January 26, 2017

Awesome experience, usual. It would be nice to receive a tracking number.

Date of experience: January 25, 2017
Kristi C.
0 reviews
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Great products, great delivery time!
January 26, 2017

Great products, great delivery time!

Date of experience: January 25, 2017
Illinois
2 reviews
0 helpful votes
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This was my 2nd time ordering manager work shirts and have to say the prices are great, shipping is reasonable and have positive things to say about Epic Sports. Definitely recommend to buyers interested in any of their products and items.

Date of experience: January 25, 2017
NT H.
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Very fast delivery
January 25, 2017

Very fast delivery. Product was exactly what I ordered!

Date of experience: January 25, 2017
MARK H.
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LIVE IN HAWAII, AND RECEIVED ORDER WITH NO PROBLEM, VERY FAST.

Date of experience: January 25, 2017