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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great price, quick delivery. Very happy!
Easy to browse on the website, easy shopping
Order arrive early just in time for my son's basketball game!
Quick n easy website and ordering
Always great. Great Prices. Thanks
The product was just as listed and was delivered in a very timely fashion. Great product at a great price.
I paid for 3 day shipping and got my order 6 days later. When I called customer service they did not offer to give me a refund for the difference between regular and 3 day shipping.
I had to exchange an item or two and instead of doin an even exchange they made me order again...pay shipping and then I had to pay to ship the items back also
I'm a repeat customer and for good reason. Epic's prices are great and they offer high quality products.
There are areas that need improvement, however. The turn around time is not impressive at all. The designs are extremely limited, so your customization cannot be creatively at all. Lastly, customer service can improve a lot. Communication is slow and without purpose.
Overall the pros outweigh the cons and I will continue to shop. Hopefully they improve where they are able to though.
This is not my first shopping experience with Epic Sports, and once again I am perfectly satisfied.
I ordered two pairs of baseball pants. They were shipped in a plastic bag, and as a result, when the package arrived at my house it was ripped and the pants inside had dirt marks on them where the holes were in the bag. Also, I had to reach out for status of my order, because I received no communication for over a week after ordering and paying for it.
Very good
I only receiced a partial order. Still waiting on remainder of order.
They are out having a logo put on them as I Type. Very happy
Expect to be ordering more soon. Lots of pockets and 3 of them zip.
We got exactly what we wanted, and it was in a very timely manner. Thanks for your service! We will definitely be ordering here again for our future needs.
Awesome experience, usual. It would be nice to receive a tracking number.
Great products, great delivery time!
This was my 2nd time ordering manager work shirts and have to say the prices are great, shipping is reasonable and have positive things to say about Epic Sports. Definitely recommend to buyers interested in any of their products and items.
Very fast delivery. Product was exactly what I ordered!
LIVE IN HAWAII, AND RECEIVED ORDER WITH NO PROBLEM, VERY FAST.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

