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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Your site was great, quick and easy, products delivered in a timely manner I am a very happy customer.
Would have been 5 stars for everything, but didn't have any idea when my items would arrive because I had no way tracking the order.
I shop with Epic often and have never had issues. Good prices, high shipping.
Pretty easy site to get around in. Suggestion: I picked some embroidery, but your bag template didn't let me see where the embroidery would be on the bag I selected. I had to guess the script color. I bought a Diamond Gear Box bag... your bag template was an over the shoulder bag. Thanks! :)
Quick and easy just want to shipping to be less longer
Great!
Great delivery time. Great Price.
I received my order faster than expected! I even had it personalized! Very happy with the products...will definitely recommend this company to people!
I bought a basketball and was a little concerned that it did not arrive in any sort of product-specific packaging, such as Wilson-branded boxing, but was just the ball in an unmarked bag. If it is new I would expect it to still have some packaging on it as ones in a retail store do.
It was fine
First experience. Looking for good product.
I am very pleased with the item as it fulfills what I need for those cold weather workout days. On those blustery and windy days these compression leggings are perfect.
So I have been ordering Captains Arm Bands for Soccer for years. However, the Arm Bands usually never fit my kiddos. At the High School level the refs do not allow for my kids to wear them on their legs so if they had it on their arms they would fall off. These ones thought have a Velcro grip and a string inside that goes around the arm to prevent this from happening. The girls were super stocked about that as was I. Thanks for offering this type. Hard to find different kinds online.
The shirts were delivered on time. The size recommendation was accurate, the sleeves fit well and they are very comfortable. They have been washed twice now and fit just as well as the first time. Surprisingly good quality. This was a first time purchase for me from EpicSports but it will not be the last.
It was well packaged
Love the quality of the apparel and the shipping is fast! I've ordered several times from them and have been satisfied every single time.
Good selection, quick delivery!
Love the wide selection.
Items are as expected, but gave immediate feedback that shipping cost was very high, especially considering length of time to ship. No response. I know it did not cost EpicSports $10 to ship 3 tiny, almost weightless items to me, and it took over 2 weeks to receive the in-stock items. Amazon Prime, with free, quick shipping, is a much better deal.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

