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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Good Product. Will purchase again.
Easy to navigate and find the items I was looking for; quick and easy checkout process AND fast delivery!
Products and service were exemplary!
Good selection of good values.
The jerseys look great. As long as names/numbers stay on I will be thrilled with this purchase
Runs a little big
Price is the best from what I've seen around! Love the hats! Some are fitted a little tighter than the others and still being small-medium but maybe it just depends on the brand. Nonetheless perfect experience!
Purchasing process was great as well as the return and exchange process. Will definitely use them again in the future!
Always good doing Business with Epic Sports...
Excellent selection! Great price. Fast shipping! Website was easy to use. Need some customized softball pants in hurry for my daughters Select Softball tournament. EpicSports came delivered as promised! Great job!
Great website to use!
This store has great products and fast shipping! Item received is exactly what was shown online! We will buy more items in the future!
Fast
Good price
Excellent product and quick delivery. I'll keep buying here in the future.
The price for the tee parts seems to be going up. We try to extend life by using spare parts but it is getting closer and closer to where its is better just buying new.
I had a champro fielder's face mask that came without one of the interior pads. I called customer service, told them the issue, they said they would check about getting me the pad and I never heard back from them.
Tim Dura
HMSA Lady A's Softball
I love shoping with your company. You have great prices and selections.
I did not receive my package yet. Apparently it was shipped UPS and then directed to be delivered by the local post office but I still not have received my package yet. That is the reason for the poor rating.
Great prices!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

