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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I had to return both items I purchased. The size indicated was xl... both were enormous. Being active items items I expected them to run large, would have appreciated it if I could have been forewarned... return was accepted but had to pay return shipping and a restock fee...
Very fast delivery
I was disappointed that these sweat pants do not have pockets.
Because of this I am going to return/exchange them.
If you offer similar pants with pockets, then please let me know.
Also, please provide the correct address for returns.
Thanks,
Mark
*******@aol.com
Very happy with the shorts I bought for my girls. I would definitely recommend this website to anyone. The quality is quite good and the prices are so reasonable and affordable. Love it
Easy and quick
Easy to find what you are looking for and quick check out
Great products, good prices.
Will shop again for my grandchildren
Great price and shipped out very quickly!
Very happy thank you Epic Sports
Delivered faster than expected.
Swift!
Experience was great, the delivery date was to long.
Great prices, came quick and good product. Will use again.
NA
I would recommend Epic Sports to anyone! Great! Thanks! Fast shipping. Helpful over the phone. My orders are always perfect.
Hoping it could clean it by washing. It's a sample to my client. How can i send them that item as is..
Some items were stained in the white parts of the shorts. Havent tried to get it out yet but 5 where stain
UPS deliver my package to the wrong address. Shame on UPS.
THANKS, David
I have ordered several items...Never been disappointed
Great price and fast delivery on soccer bag. Embroidered and still fast. Quality material. I use epic for all our soccer equipment
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

