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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Hoping it could clean it by washing. It's a sample to my client. How can i send them that item as is..
Some items were stained in the white parts of the shorts. Havent tried to get it out yet but 5 where stain
UPS deliver my package to the wrong address. Shame on UPS.
THANKS, David
I have ordered several items...Never been disappointed
Great price and fast delivery on soccer bag. Embroidered and still fast. Quality material. I use epic for all our soccer equipment
EASY ORDERING AND GREAT PRICES.
Great bat packs, great price, fast shipping! My team loved the bat packs!
Always a great experience shopping at Epic!
Repeat customer, continue to use!
Love Epic
Good pricing. Correct one time order.
Great prices, quick shipping, excellent customer service
You have to pay to return items and a restocking fee. I will stick with Amazon from now on.
The size is a bit off.
Everything that came was great! Good quality and got what I expected. I did order the wrong size on a pair of softball pants.
I have shopped with Epic Sports for several years now and have never been disappointed in the quality of their products or their service.
I put an order on hold due to an address issue. I called customer service and they changed the address without problem and sent me a confirmation in about 5 minutes.Nice to have such prompt service
Great product, perfect for our High School Pink Out.
Easy to use and the order was filled in a timely manner. Thank you
Always easy to order from.
Rep I spoke with could of be nicer though.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

