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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I am extremely disappointed in the delivery time. I received the survey request before receiving the order. I still have not received it. If I receive it today it will be on the 15th day. I was told by customer service that one of the three items was the hold up, but when I contemplated canceling that one item customer service told me it would be a difference of only a day or two.
Great quality and quick shipping.
The delivery was left on my porch at 11:30pm.
The place to go for equipment and sports gear. Name brand gear at bargain prices. Great selection, but sometimes not all is in stock and slow delivery times. So, willing to wait, all is well.
Solid Jersey
Thanks
Everything was as expected
Order came in a timely fashion.
The website said all orders ship within a couple of business days, but I didn't get my order for almost two weeks.
I usually do not shop on line because of going thru the process of returning the item for 1 reason or another. But Epic Sports was very easy without any hassle and my reorder was delivered earlier than I expected. The ES associate was very helpful in showing me other items that were in lne to what I was looking for.
I will diffidently shop ES again.
Prices were good for the items we had Purchased!
Great prices quick transaction
Great experience, but one of the pants had a hole in them and I need to exchange a few others.
Great value. Socks a little thinner that I'd expected but were fine for the price I paid.
Products were delivered in a timely manner.
I was a bit skeptical at first because the prices were so low but Epic Sports definitely delivered. I got exactly what I ordered and I'm 100% satisfied. I'll be ordering again!
It was great. But shipping is expencive.
Great prices.
The website is a little hard to navigate. On baseballs for Little League, it would be very helpful if I could search on RS, RS-T, or practice categories. I had to use other websites to look up details.
Best price on softball socks By far! Great quality and was shipped and delivered sooner than promised. I've already recommended to several coaching friends!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

