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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good shopping experience.
Shopping is easy - lots of choices. My orders shipped on time. I added half an inch to my shoe order, due to wide feet, and my new Diadora soccer shoes fit. I order size 1 balls for my nieces and nephews, they are hard to find elsewhere. Oh, and the prices are great.
I have ordered the same items each time. I think this is my third time. I called customer service to pay extra to move up delivery time. I had a new account that moved up our start date by 15 days. Customer service said that we would only get the order a day or two earlier and that didn't help me. So I left it at that.
Then a couple days later I get a UPS tracking info email that I am receiving the order 8 days earlier than expected. Not only did I not pay extra for expedited shipping but I got it before the new account started.
Awesome job in my book!
Web site is easy to use, lots of choices, great prices
The items I purchased came in fast and complete. Color was a little washed out, but all and all a great product.
Prices where great. What I wasn't happy that twice I had to change order. Because items weren't available any longer.
Why does it take so long to get the items?!?! It was like it took days and days and days to process the order before it would even ship out. I tried to cancel it because it wasn't even showing a tracking option at all and i was told it was too late and "just" showed it was going to get picked up at the warehouse... i ordered elsewhere and don't need it now-the event passed before i even got it-should have looked closer -never seen anything take so long
The product was perfect for what I what I was looking for. The delivery time was fast and the price was perfect. I will definitely be purchasing from this site again. Thank you!
Easy enough
Good service very timely.
Always have a good experience when ordering from Epic Sports. Always receive good quality merchandise.
The goal keeper jersey I ordered is high quality and it arrived DAYS ahead of schedule! Thanks so much!
Its Great!
The product came on time and was exactly what I ordered and the price was one of the best I found including the shipping cost.
Good Prices
Smooth ordering! No problems at all and the items were exactly as shown... I would highly recommend!
Good produts... great prices. Everything fit. They were out of stock and promptly sent me an email letting me know to call them regarding my options. Thanks.
Purple design color in this style looks very nice, good quality but if you're busty then I would suggest going up a size. I'm a 2xl but very glad that I ordered the 3xl instead. Very happy with the purchase.
Good experience so far--best price I found.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

