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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy to use website great prices
Very Pleased
Easy to order, great selection and came very quickly!
Great! Thank you. We actually ordered 239 more uniforms!
Great company.
Closeout deal was excellent!
Great customer service and quick delivery.
EASY AND CONVENIENT
2 of my 45 balls did not inflate. Hoping to get either a reimbursement or a credit on my next order. Or, 2 new balls. Thanks
Mac
*******161
Awesome buying from EPIC!
I got carried away ordering. The prices were so tempting!
What an awesome surprise, excellent product, NOT seconds.
You need free shipping on orders over 99 dollars that all I think your company needs to do..
It took longer than it should've. The delivery company said there was animal interference but we were home that whole day and there were no animals around.
User friendly easy to navigate great prices
Great overall
The item was better than what I expected. At a great price. It was delivered the day promised. I would recommend a friend to buy items in this website. The price was great.
Products arrived on time and the quality was as expected. Very good pricing as well, for the same name brand products, the pricing beat other sites.
Great, easy...repeat customer!
EXCELLENT PRICES, AND SELECTION. I'M IMPRESSED AND HAVE BEEN TELLING ALL THE COACHES IN OUR LEAGUE ABOUT YOUR OUTFIT. I RECEIVED THE ORDER PRETTY QUICK TOO. I HAD OUR HATS EMBROIDERED AND FOUND THE LOGO TO BE EXCELLENT. MY KIDS LOVED THE UNIFORMS AND... WITH THE OUTSTANDING PRICES, WERE ABLE TO PURCHASE PRACTICE JERSEYS AS WELL.
The jerseys we ordered were exactly what I wanted. Thanks and I will be using ou guys again...
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

