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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy buy, arrived in a timely manner, good quality and the colors were spot on. I would buy from here again.
Nice price, easy check out. I was given a six day window for delivery. The package arrived on the first day of the delivery window. My son has used the bag for a couple of weeks now, it is light and sturdy and easy to move around.
Several attempts to add multiple shirts to inbox failed. I was forced to add them one at a time.
I submitted and paid for my order three weeks ago and it still shows "in progress" for the status. I called a week ago and asked it something was wrong and they assured me that my order would ship by the end of the week. That was three days ago and the status hasn't changed. I've gone to a competitor for other gear and received my order, shipped back something that didn't fit, and got the correct size all before Epic Sports can even gather up and ship the three items I ordered. I would never tell anyone to shop here. I'm extremely disappointed.
My grandson loves it!
The delivery time was intirely too long. I ordered a bat a week later than the bat glove & it arrived 3 days sooner. The construction of the glove doesn't allow the bat to be hung up.
Delivery was slow but the product is excellent
Very good overall experience
Will definitely be shopping with y'all again. I have 3 boys in sports and with this company i can save money and get great products! Thank you
Thanks for the nice baseball items. With a limited budget for our travel team this was the perfect place to shop. Thanks!
Best prices on the net and lowest shipping charges. High quality, answered all my questions, wide variety of items including colors
Jersey looked nice, thank you.
The shipping cost was way too much. I'm going to have to return the shirt, so I hope that doesn't cost another $15
Order came on time and what was expected
Thank you. I received the order in time for our first game. I also ordered 1 more player jersey hopefully it will be here in time for the game. Monday March 20. They look great so far.
Great price and great service. My jerseys got here before they were due to arrive. Will be ordering more from you guys in the future. Jerseys came just like they look in the pictures.
Needed some jerseys for a traveling team and after looking around and thinking I would have to spend near 300 for some I found a good deal saving myself tons of money!
Overall, I am satisfied enough to think first about Epic Sports when I decide to purchase sport equipment in the future. My selection speaks volume about choosing Epic again.
They had exactly what I was looking for.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

