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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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User friendly website, fast shipping. Sizes ran small, but quality was great. Love the closeouts!
Pricing is always great. Only think that could improve is quickness of delivery. Otherwise I always start shopping for sports gear at epic.
Shipping could be faster
Usually very easy to order and orders are on time if not sometimes before.
Great value!
Excellent prices and selection. Fast shipping very easy to order. Thanks
Lowest prices and fast shipping!
Great prices, easy site to navigate, impressed with it all! Great quality products. Very happy, and I plan to use them again!
Great overall experience
Great prices, quick checkout. Now to see how the merchandise looks. I was kind of disappointed, but it may have been my fault. I did not look closely at the pants I ordered. From the picture they did not look as if they had elastic in the bottom or a pull string in the waist. I had to go to Academy and pay 3 times the price I paid for the pants I ordered from EPIC. A lesson learned, I will look more closely. I am still satisfied with the prices and quickness of the order.
My order has not shipped been on hold with customer service for 20 mins. I swear this company must pay people for these good reviews they have. They took payment right away and I have not had a single email since regarding my order.
Great prices
Short sleeve shirt was very wide on the shoulders, making the sleeves too long. I will have to do alterations.
Very easy, straight forward website. Products are always as advertised. Very happy repeat customer.
Need more options for pictures
Wish the shipping was a bit sooner. The shirt is great and just what I needed.
Thanks!
I needed to order more than 100 purple Adult and youth belts. I got the order within a week! The order was easy to place and pay for.
We bought these for each of the girl's to sign for each other and the coaches. Everyone loved them! Great price, quick shipment, quality product!
Quick & easy
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

