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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Better than anticipated
Estimated shipping was ten days. Not terrible. HOWEVER, my package arrived on my doorstep 48 hours from the minute I clicked "Submit Order". Quality of the baseball pants are awesome - and the exchange of one pair (broken zipper) is simple and painless. Already placed second order.
I love this site! My only complaint is there are so many great products at fantastic prices that it's hard to leave this site! Thanks.
I am familiar with this vendor and have completely satisfactory experiences with them in the past. Good stuff at great prices.
Great service
Products are of reasonable quality and price. Shipping policy is terrible, inconsistent and at times overpriced. They charge for 2 or 3 day shipping yet orders are not immediately filled. At times they sit on them for days. I just placed and order on 3/06/2017 and as of today (03/15/17) order has not been filled and E.T.A. Is 3/28/2017. It is beyond ridiculous
Everything went very well. No issues at all. Thank you
The color is slightly off from what i thought a dark navy should be... other than that, I am good.
Excellent quality. Fast shipping.
Great bargain. Quick. Quality shirts.
Everything came in great. Wish I had bought more of them. They all fit perfect. The are going to ba a great addition to my training and coaching attire.
After wearing the hat only three times, the button/squatchee fell off. I am not sure if it's the quality of the product, or a problem with manufacturing.
Got some amazing products that were on clearance very cheap. Other than the shipping deal, it was a good experience. It is hard to understand why it took 2 weeks for delivery.
Arrived before an order from a similar company, and I ordered 2 days earlier than my Epic Sports order.
Great prices and fast shipping.
Youth pants were 1 dollar more each than stated in the catalog.
Always good service and products... Great prices and huge inventory... I've ordered several times from Epic Sports now, and have never been disappointed..
User friendly website, fast shipping. Sizes ran small, but quality was great. Love the closeouts!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

