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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I purchased 2 Hotrod caps to wear to our grandson's baseball games. The online process was easy, delivery was as promised and the products are good quality. We would order from Epic Sports again.
Good Service and great experence...
Hi
Website is a little rudimentary and difficult to use, but not terrible. The waiting/handling time is the hardest part. I understand when you aren't paying for expedited shipping it takes longer, but since the products come from elsewhere there is just longer lead time. But glad we got the products! Our team is happy.
Shipping is very expensive, but product pricing is great!
Easy ordering on great products with great prices
I received my item pretty quick, quality and price was great. I liked the variety of characters colors offered, which to a 4 year old is important!
Great buys!
Well I order 2 pairs of softball pants and 2 pairs of socks just received the socks sooo where are my pants? Worst service ever yet I haven't get the pants or the money back
Excellent
I was happy to find the jacket my daughter loved at such a great price. I expected it to take 5-7 days to arrive and was pleasantly surprised when I arrived the 2nd day after I ordered.
With their great selection, I know I'll be ordering other items.
Thanks for great service, great selection and great price.
Great business. Shipping was super quick and got exactly what I expected!
Great product
Great prices, great products and really easy to shop.
None
I was very satisfied with order process and the timing it took for me to receive the product.
Great prices on quality items, fast delivery.
Very good and the order was shipped to me on time price was better then I could get at local sports stores. In fact I got it fast then some orders I get from amazon. Highly pleased.
Great company! Very impressed.
Great product and very quick deliver
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

