Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It must be your busy season because deliveries are much slower than other times of the year. That's why I gave you 4 stars instead of 5.
Well done Epic Sports. Delivery was earlier than stated. Products were good quality. It's nerve racking wondering if things will fit when buying online with the chance of going through a return process. But we won't find out how to return this purchase. Again. Thanks
First time customer but I will be a repeat customer for sure! The quality of the personalized vinyl lettering was excellent and delivery time faster than estimated. Thank you.
Very efficient
My son was extremely thrilled with what I ordered. Received the merchandise on time. Will be ordering more in the near future
Excellent service. A+
Ordered the bag for my son love it and saved me dollars
Great job Epic!
Haven't received helmet yet appears more on delivery people but paid extra for earlier shipping and still don't have it and daughter has already started games
Still haven't received my order. Wouldn't have ordered if I knew it would take this long.
Great quality product for a reasonable price, and a super fast delivery!
It's my second time, I bought epic and both times it's been excellent
The order was routine, that is 1) merchandise received was the same that was ordered, 2) order was shipped and received on the dates defined by the shipper, and 3) total cost was as promised! I can only compliment your service which I will use again when needing a product in your catalog! Do NOT "tinker" with your lines or procedures!
Thank you,
Carroll D Cole SR
My husband Loves this leather jacket! Price was great and shipping was fast - it came in 3 days! Transaction was easy and safe.
I got exactly what I hoped to get at the best price I could find
Orderd a lot of variety. Was all shipped fast and complete.
Still have not received my order
Fantastic prices and products! Will buy again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

