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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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SARAH S.
0 reviews
0 helpful votes
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Love Epic Sports...
March 20, 2017

Love Epic Sports... Very fast and quality product!

Date of experience: March 20, 2017
CHRIS C.
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Nice price
March 20, 2017

Nice price. Sizes may be a little off.

Date of experience: March 20, 2017
Joyce H.
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Exactly what we needed
March 20, 2017

Exactly what we needed- sized a bit small but acceptable

Date of experience: March 20, 2017
HENRY T.
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Dear Sir:
March 20, 2017

Dear Sir:

My wife loves your website - in the last week - I have ordered for her 6 pairs of tennis sneakers. I ordered one the first time and she tried them and loved them. I have ordered more for her & her girlfriend.

Outstanding website!

Henry tom

Date of experience: March 20, 2017
STANLEY F.
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Good service and delivery
March 20, 2017

Good service and delivery

Date of experience: March 20, 2017
MICHAEL G.
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Good Product, Good Price, Fast Delivery...
March 20, 2017

Good Product, Good Price, Fast Delivery...everything was good

Date of experience: March 20, 2017
Carlos A.
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I ordered shin guards sku#E12267
March 20, 2017

I ordered shin guards sku#E*******. Unfortunately, they are too small. I used the measurement guide provided however, they are too small. The way the instructions are provided to measure are not accurate. I sent an email to return however customer services hasn't responded in a timely manner or been supportive in returning the product. I'm not satisfied with Epic customer service.

Date of experience: March 20, 2017
GARY I.
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Enjoyed product and service
March 20, 2017

Enjoyed product and service

Date of experience: March 20, 2017
YOLANDO C.
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Very nice
March 20, 2017

Very nice

Date of experience: March 20, 2017
New Jersey
1 review
2 helpful votes
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Placed an order on march 2nd and march 4th. Either order has still not shipped. I called customer service to cancel orders and they had audacity to say yes it can be cancelled but I will be charged a restocking fee. I asked the customer service manager to please direct me on her website where they give that information. It was hidden in FAQ, with about 4 steps to find it. It took her a few minutes even to find it. Clearly company is sinply trying to nickel and dine you when they hide that and it takes their own customer service manager a few minutes for herself to remwmber how to find that information. Absolute joke of a company. I will never buy from this company again and I suggest you do not as well.

Date of experience: March 20, 2017
DON R.
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Good work
March 20, 2017

Good work

Date of experience: March 20, 2017
JESSICA S.
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SHIRTS ARE GREAT!
March 20, 2017

SHIRTS ARE GREAT! Unfortunately i was not aware that when i selected numbers and did not just personalize in an order that they wouldn't show at all. So that was disappointing. Other than that things were great!

Date of experience: March 20, 2017
Steven B.
2 reviews
0 helpful votes
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Fast delivery
March 20, 2017

Fast delivery.

Date of experience: March 20, 2017
California
1 review
0 helpful votes
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Great Experience
March 20, 2017

Will keep using this site. Had a great experience overall. Will definitely refer my family, friends and teammates. Always great deals as Wells as prompt delivery service.

Date of experience: March 20, 2017
Washington
2 reviews
0 helpful votes
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Thank you! I received my new baseball pants on schedule and they look and fit fantastic! I was expecting them to be messed up in some way...$60 pants for $6... but they look perfect! Thank you for the great deal, looking forward to getting all the other stuff I ordered when you proved yourselves to be legit!

Date of experience: March 19, 2017
California
1 review
0 helpful votes
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I am very satisfied with what I ordered!
Delivery was on time!
Packing was great!
I will order again!

Date of experience: March 19, 2017
Nick D.
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Great price & product
March 20, 2017

Great price & product

Date of experience: March 19, 2017
KAREN J.
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Easy to place order
March 19, 2017

Easy to place order

Date of experience: March 19, 2017
Lu X.
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Seems pretty easy to shop on the site
March 19, 2017

Seems pretty easy to shop on the site. Also, it's good to see a preview of the item before purchasing

Date of experience: March 19, 2017
BROCHA R.
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My item cam four days late after I'd payed for four day shipping. I contacted customer service as to how to make a return but have not heard back yet

Date of experience: March 19, 2017