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EpicSports

4.6

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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Brad B.
0 reviews
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Shopped Epic Sports many times
March 13, 2017

Shopped Epic Sports many times. Price is always competitive, product is always plentiful and shipping is always fast. Very satisfied! Keep it up.

Date of experience: March 13, 2017
PAUL M.
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Epic sports is terrible!
March 13, 2017

Epic sports is terrible! The hold times on the telephone can be 30 minutes or more. The umpires chest protector I ordered was never delivered. I had to buy one elsewhere and cancel my order with epic. I'd never order from them again!

Date of experience: March 13, 2017
BRITTANY Y.
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Excellent product
March 13, 2017

Excellent product.

Date of experience: March 13, 2017
James D.
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Excellent job!
March 13, 2017

Excellent job!

Date of experience: March 13, 2017
mary o.
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K
March 13, 2017

K

Date of experience: March 13, 2017
Michael G.
4 reviews
0 helpful votes
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I have not received my item yet, tried call twice and was on hold and was 15 in queue to speak to someone. Also sent email and have not heard from anyone. Very poor customer service and still have not received item.

Date of experience: March 13, 2017
MATT B.
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Experience was good as usual
March 13, 2017

Experience was good as usual

Date of experience: March 13, 2017
Rico X.
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Good price!
March 13, 2017

Good price! Im usually an XL in mizuno and a L in champro, bought these in a 36-38 because of my large thighs. Perfect.

Date of experience: March 13, 2017
Cara N.
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I ordered 3 Champro reversible basketball jerseys. One was a light blue and the other 2 were a columbia blue. I sent in a request to have the light blue replaced so that the team matched. And I was told that I should expect a color variance. The blues did not match. And I believe that Epic sports should have made an effort to fix the issue so that the team would match.

Date of experience: March 13, 2017
CARL C.
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Excellent, however, after I received my purchase, I saw that the pricing on the items I purchased had reduced.
Is there a policy with Epic that refunds you or gives you store credit for this happening?

Date of experience: March 13, 2017
Venom C.
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I really dislike that I placed an order on Monday morning around 10:30 a.m. and when I call on Wednesday to check on the status of the order the response I get is It looks like it'll ship today so we're still on time for our Estimated ship date. Unacceptable... I've been ordering products through Epic Sports for the past four years for our organization. That relationship in in serious jeopardy!

Date of experience: March 13, 2017
PATTY C.
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EASY CHECK OUT AND GOOD PRICING
March 13, 2017

EASY CHECK OUT AND GOOD PRICING

Date of experience: March 13, 2017
California
1 review
0 helpful votes
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Received fast, product looks great, my son loves them. Hopefully withstand the daily rigors of a 9 y/o who lives in baseball pants

Date of experience: March 13, 2017
Virginia
1 review
0 helpful votes
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I am a good business man looking for peoples that have chance to do business with me like i said i am a soldier presently in Syria ready to meet a good business person who will do business with me as i am in camp now ok

Date of experience: March 13, 2017
Texas
1 review
0 helpful votes
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Great price
March 13, 2017

Got it at great price and super fast delivery. I will be ordering from epic sports again. The product was of great quality.

Date of experience: March 13, 2017
Ohio
1 review
0 helpful votes
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Excellent selection
March 13, 2017

We made a purchase for our soccer league, and had only one issue with some cones that were ordered. They were much "lighter" than the picture indicated. They looked like heavy rubber bottoms that wouldn't blow over in a strong wind. We've got to go through a process to get them returned, and order the correct ones.

Date of experience: March 13, 2017
Georgia
2 reviews
1 helpful vote
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Poor service
March 13, 2017

I ordered on 2/27/17 with an expected ship date of 3/2/17. Still hasn't arrived. When I called, their response was it still hasn't arrived there from the warehouse and they aren't sure when it wI'll arrive. Great prices but poor service!

Date of experience: March 13, 2017
Melody R.
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Great options and amazing prices
March 13, 2017

Great options and amazing prices

Date of experience: March 13, 2017
SIMONE J.
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Great Goals and nets good service
March 13, 2017

Great Goals and nets good service.

Date of experience: March 13, 2017
North Carolina
1 review
1 helpful vote
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Shirts looked great although wish I could have the lettering on the front two inches taller. Also wished they were not a cotton poly blend - the shirts are hot for the boys. They look nice though and in this color (teal) was nearly impossible to find a drifit shirt on clearance.

The shipping was a disappointment as well. I paid $40 for 3 day to have the order by Sat morning, and they didn't produce the shirts in time - So i didn't get the shirts until Monday, a day late.

Date of experience: March 13, 2017