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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Experience is about average, but the product I purchase is horrible. Out of 18 balls I purchased 6 of them can not stay inflated or even get them to inflate. Pretty bad... I would like a replacement for these defective balls. I would want to return the defective balls, but I am not going to pay for shipping.
Thanks,
Alex Alonso
*******604
Shipping was quicker than expected which was a nice surprise.
Awesome all around. Fantastic shipping times and prices. Great company would recommend to everyone. Would order from here again and again
The website offers tons of choices. It's very easy to navigate. Very reasonably priced. I received my product very quickly and it is very high quality. I will definately recommend your site to family and friends and I will definately use it again.
Great company 6 orders never any problems good prices and cody in customer service was awesome a blessing for poor under funded middle school coaches like me
Great price on rolling bat bag!
As a first time customer I ordered 5 items. Items were listed as available and ordering was easy. Four days later I get a call and email that one of theitems is no longer in stock. I express my displeasure at the time (4days) it has taken to notify me. I get a "sorry, that's our system". So I say go ahead and ship the order but I need to change the size of one item because a review mentions they run small. I get, " I'll check on it and let you know". 2 hours later I get a call, " can't exchange size and by the way another of your items in no longer In stock". What kind of service and system is this?
Great price and quality product.Received it sooner than projected. Very happy with the service and product. I will order again from Epic.
Great value Pleased with my overall shopping experience, would recommend your company to others thank you and have a Blessed Day..
Fast delivery, great product and price. The right company to deal with and will buy again. In fact, the product is more than what I expected for the money.
I think if we order a large amount we should get free shipping. I ordered over 400.00 and another order of 65.00. I didn't have a option of free shipping.
Every thing went well in ordering and delivery
The socks are very small. Kids with medium sized calves had a very tight fit.
I would not recommend buying any gear from this company. I recently purchased what was supposed to be a brand new pair of NeoSport 3mm water boots for diving and getting in and out of water where the conditions are rough and sharp rocks and reef can cut you. The boots were sent to me with rubber all over the upper neoprene part of the boots and the soles were already starting to peel off with me just inspecting the shoes. The very next day I called Epic Sports to return the merchandise and they told me to take pictures and that they would call me back with RA# for returning and they never did, in fact they sent me an email stating "The image does not show wear as far as we can see, the glue on the sole is the excess glue that was not wiped off during production." Salt water is brutal, why would I want to buy a pair of sloppy manufactured shoes. Epic Sports never called me back and would not take the boots back. This is a horrible business!
Everything is easy to locate. Great prices.
I ordered a baseball base that showed up very quickly. Much earlier than anticipated.
Thanks,
Excellent bags and helmets. We are pleased
Very clear description and met advertisement
Very good!
Great prices, fast shipping. It showed up 3 days early. Only thing I didn't like was they didn't have all the colors I wanted but I was still very pleased with the website. Will definitely be coming back.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

