EpicSportsReviews 30,910

I am really disappointed with Epic. I have placed 3 orders total, my first experience was excellent. I placed a 2nd and 3rd order within a week of each other, I still haven't received my second order (USPS sent it back saying it was undeliverable), I called customer service, was told I had to wait until they received the product back, charge me the delivery charge for the shipping back to them and guess what?
It could take 30 days! They could not send me baseball pants in the meantime (and do I want to spend more money on something I probably will not receive? No!) The second order was filled with the incorrect sized sock (received a child size instead of an adult) I did not call customer service to correct the mistake because they haven't helped me through email or phone.

The clothing that I received was DIRTY! White shorts look like they were drug across a dirty floor/black stuff all over BOTH PAIRS of white shorts, AND 2 out of 4 shirts were also in the same DIRTY condition. Hopefully it washes out, I have them in washer now. If the items would have been clean, I'd be happy. Epic sports people, please take pride in your job... this wasn't small black smudges, it was like big adult shoe/boot prints! You saw this, and sent it out like that!

We ordered referee shirts from their site. We decided almost immediately that the price we had paid for them was twice as expensive as the vendor itself, so we called to cancel the order. We were told that the order had already been shipped. It had not! It was still in the processing stage. It took seven more days to actually receive the order. The day I had called after placing the order, I spoke to Lori. Lori informed me that it wasn't a big deal to send the items back. It was when I actually called to send the items back seven days later that I was informed that not only would I have to pay return shipping (expected) but I would also have to pay the 10% restocking fee. I asked to have the restocking fee waived since I was told the items had to go through with shipping in the first place in order to return them. Lori told me no and said that no matter who I speak with in the company that no one would grant me the 10% restocking fee waiver. I then spoke with Lori's "boss", Vesper. Vesper said she was the end all / be all for Customer Service with this company. If that is the case, Epic Sports desperately needs to reevaluate their structure. Vesper was the rudest of the three people I spoke to in Customer Service with Epic Sports. I would NEVER recommend this company to ANYONE. Not only did we end up having to have the shirts shipped to us, they were the worst quality we had ever seen plus the top two shirts that were in the box were dirty. Do NOT buy from Epic Sports based out of Wichita, KS.

Hi. I am sorry to give a rather negative review but I got your website from a friend. Don't get me wrong, the pricing is AMAZING. But I realize you get what you pay for. We ordered some of the shorts for my daughter and they are unwearable. The crotch is down to her knees, even though we got a small, and they don't lay flat at all. Not at all like the pictures. Since I paid over $10 for shipping, I'm really hesitant to send them back. I don't know what to do with them at all because she can't wear them. I can't wear them either and I'm a small, too. My younger sons can't even wear them... and I can't give them to anyone because they are so ugly. Ugh. I rarely shop online and I guess this is why and I would love for someone to call me and help me with the returning process. We also ordered some tshirts which I don't know if she's worn yet. The shorts though. NO WAY.

The softball shorts are perfect. The over the calf Red Lion stockings look great, but the wrong color was sent. I ordered black with yellow rings and received black with green rings. Other socks and shorts were fine. All quality was very good.

As to the Red Lion socks I did not want to bother sending back. But if you could see fit to send me the ones I ordered, I will send the others back.

By the way I play ine Cape Cod Senior Softball league and I know we buy quite a bit from you.

All in all I am pleased with my order.

David Brunell
Manager, Aggregate Industries, Div 3 CCSSL