Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Speedy and accurate shipping! Thank you!
Good product and service.
No Comment
Very easy to use. Would prefer to have more of a color selection for the numbers and names printed on the jersey. Aside from that great overall experience.
I ordered women uniforms my jerseys were in women sizes and the shorts were in girl sizes couldnt do anything with them
So easy to order different mixture of caps instead of one style for the whole order.
Easy, fast, on-time delivery
Excellent selection, Great products
Overall great service!
Another great experience with Epic Sports!
Had what I needed
Quick service
Found exactly what I was looking for very quickly on the website and my product came just in time for my game on the date of delivery. Thank You Epic Sports!
No complaints
Item as described!
The seven items that I ordered are wonderful, and as-advertised!
However, the packaging was about as awful as possible. Each item was mindlessly thrown into a shabby box. Not one of these items was enclosed in a package. As it poured rain where I live on the day of delivery, and since the package was left at my door -- even though I was home -- several of the items were wet or damp. The shirts and the visor were the items dampened. EPIC, you offer great products, but you MUST do something about your packaging.
Pleasant experience!
I was happy with my experience and what I purchased -- except for the knee pads that I ordered - which were an XS and they are way way way too big. I have not yet figured out if they are worth going through the process of returning them - I'm still trying to figure that out.
Otherwise - I'm pleased with what I ordered.
Wonderful with what is here to pick and choose from.
I am a theater instructor and was in need of some uniforms for a stage production. The price was great and the delivery was less than 5 days.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

