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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Keep up the good work.
Great product at awesome prices
Great price and balls have been working out well. Will order again.
ALL WAS OK
The worst customer service ever. I will never never in life buying anything! Representatives are mean they talk over customers and they hung up on you. They dont do anything for customers... its a big NO NO dont buy anything in epicsportS
Here is a huge plug for Epic sports. I had ordered two wetsuits for our recent trip to Oahu and had to pay extra shipping to ensure ontime arrival. Well, for some reason, the arrival was scheduled the evening of the day we had already flown so I figured we were out of luck. I contacted Epic sports and they changed the order and had the wetsuits delivered to us in Oahu the very next day! Thank you so much Epic sports for coming through for us! Big thanks Dr. John and McKenzie!
Order placed 6/4/17
Shipped,evidently on 10th
Arrived on 20th. SLOW SLOW!
I needed our new equipment within a tight timeline, and Epic Sports delivered! The quality of our new Tachikara SV-5WSC volleyballs is comparable to brands and models costing twice as much. I couldn't be more pleased.
---Robert Thompson
Timberhill Volleyball
Would shop from this site again
Love Epic Sports and will continue shopping with them for years to come. Very happy with my purchases in the past and looking forward to my future ones as well.
Good quality product. Quick shipping.
I had response time and my items were exactly what I ordered
Easy process, thanks
Items are easy to find and compare. Descriptions and size explanations were extremely helpful. Reviews also contributed to my choice compared to what I found on other websites. I was surprised and a bit disappointed to learn of the overinflated restocking fee. I understand the need for some charge, but it was still a surprise. However, it did not deter me from placing another order.
I ordered "Adult Medium" but they sent Youth Medium. It was WRONG SIZE and WRONG TYPE! It says No exchange or no refundable. What should I DO?
Thanks so much for the wrong order and delivered for NOTHING!
Thanks
Hard figuring sizes for a youth player
Great
The experience of ordering with Epic was great. It was easy. The price was really good. However, for the product, the wheels are already squeaking. A little WD-40 might do good and stop the squeaking, but I am not sure over time that the wheels will last.
Very pleased!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

