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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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JERRY A.
0 reviews
0 helpful votes
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No comment
June 21, 2017

No comment

Date of experience: June 21, 2017
McKenzie D.
0 reviews
0 helpful votes
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Keep up the good work
June 21, 2017

Keep up the good work.

Date of experience: June 21, 2017
DONALD M.
0 reviews
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Great product at awesome prices
June 21, 2017

Great product at awesome prices

Date of experience: June 21, 2017
Peg Z.
0 reviews
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Great price and balls have been working out well. Will order again.

Date of experience: June 21, 2017
CHARLES L.
0 reviews
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ALL WAS OK
June 21, 2017

ALL WAS OK

Date of experience: June 21, 2017
California
1 review
1 helpful vote
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The worst customer service ever. I will never never in life buying anything! Representatives are mean they talk over customers and they hung up on you. They dont do anything for customers... its a big NO NO dont buy anything in epicsportS

Date of experience: June 21, 2017
Tennessee
1 review
0 helpful votes
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Here is a huge plug for Epic sports. I had ordered two wetsuits for our recent trip to Oahu and had to pay extra shipping to ensure ontime arrival. Well, for some reason, the arrival was scheduled the evening of the day we had already flown so I figured we were out of luck. I contacted Epic sports and they changed the order and had the wetsuits delivered to us in Oahu the very next day! Thank you so much Epic sports for coming through for us! Big thanks Dr. John and McKenzie!

Date of experience: June 21, 2017
E D.
0 reviews
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Order placed 6/4/17
June 21, 2017

Order placed 6/4/17
Shipped,evidently on 10th
Arrived on 20th. SLOW SLOW!

Date of experience: June 21, 2017
ROBERT T.
3 reviews
0 helpful votes
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I needed our new equipment within a tight timeline, and Epic Sports delivered! The quality of our new Tachikara SV-5WSC volleyballs is comparable to brands and models costing twice as much. I couldn't be more pleased.

---Robert Thompson
Timberhill Volleyball

Date of experience: June 20, 2017
STACY H.
0 reviews
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Would shop from this site again
June 20, 2017

Would shop from this site again

Date of experience: June 20, 2017
Richard H.
0 reviews
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Love Epic Sports and will continue shopping with them for years to come. Very happy with my purchases in the past and looking forward to my future ones as well.

Date of experience: June 20, 2017
MICHAEL D.
0 reviews
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Good quality product
June 20, 2017

Good quality product. Quick shipping.

Date of experience: June 20, 2017
AMY M.
0 reviews
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I had response time and my items were exactly what I ordered

Date of experience: June 20, 2017
CHARLES G.
0 reviews
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Easy process, thanks
June 20, 2017

Easy process, thanks

Date of experience: June 20, 2017
Sue H.
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Items are easy to find and compare
June 20, 2017

Items are easy to find and compare. Descriptions and size explanations were extremely helpful. Reviews also contributed to my choice compared to what I found on other websites. I was surprised and a bit disappointed to learn of the overinflated restocking fee. I understand the need for some charge, but it was still a surprise. However, it did not deter me from placing another order.

Date of experience: June 20, 2017
FIRST N.
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I ordered "Adult Medium" but they sent Youth Medium. It was WRONG SIZE and WRONG TYPE! It says No exchange or no refundable. What should I DO?

Thanks so much for the wrong order and delivered for NOTHING!

Thanks

Date of experience: June 19, 2017
Steven W.
0 reviews
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Hard figuring sizes for a youth player
June 20, 2017

Hard figuring sizes for a youth player

Date of experience: June 19, 2017
roland z.
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Great
June 20, 2017

Great

Date of experience: June 19, 2017
HeidiH D.
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The experience of ordering with Epic was great. It was easy. The price was really good. However, for the product, the wheels are already squeaking. A little WD-40 might do good and stop the squeaking, but I am not sure over time that the wheels will last.

Date of experience: June 19, 2017
Deonna N.
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Very pleased!
June 20, 2017

Very pleased!

Date of experience: June 19, 2017