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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great price just wished more style selections for color
A+ Thank you
Nice socks! Not too thick, not too thin. Wish shipping was cheaper and faster but otherwise would recommend.
No comment. Product is ok.
Interesting, but surprised you do not take PayPal! I thought I was reading men's sizes.
Great merchandise, quality, and price.
Great service, great price. What's not to like?
I'm sure I will order more in the future.
I ordered items from Rawlings - your ship date was accurate -
Best prices no matter where you look garaunteed i can bet anyone on this
2 of the 3 shorts fit. So cheap that I did not bother to return.
Appreciated the communication via email throughout the process. Didn't feel like my order was forgotten somehow. All good.
The price for my shirts were great. I got an email of my order and another to let me know they shipped. They came and it was in a nice packaged box.
Very Easy Website to use!
Get my son's sports apparel from EpicSports. From baseball to football... good quality. Excellent prices.
Prompt shipping even at the cheapest shipping option
Everything was fast and easy. The only issue I have is that the description of a "leather" belt only referred to the ends of the belt. The rest was nylon/elastic. The belt itself is fine, but the description was, to be charitable, confusing.
Frequent customer. Very happy
Very pleased with everything ordered. Will order more in the future.
Referee socks that are even better than OSI and at half the price.
My prior experiences with Epic sports have been really great. This is why I always check with them to see if they carry the products I'm looking for before buying elsewhere. However, with the last purchase I made, the product had a small manufacturer defect which required me to return the item which I thought would be a simple process. It isn't a simple process and I've gotten emails asking for pictures and so on instead of just offering to replace my item which I find very annoying because any other retailer will just exchange it but apparently Epic Sports is not one. That's unfortunately I have to say that I will be hesitant to order again in the future because of the difficult experience I've had this time, as apparently I've spent $35 on a pair of broken, unreturnable shoes.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

