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EpicSports

4.6

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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Jackie V.
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Our soccer association required us to get our own uniforms this year, so we ordered some basic jersey/shirts from Epic Sports. The quality was pretty good for the price and the we received our order very quickly. I've bought jerseys from here before, and have yet to be disappointed in the price, quality or time in receiving the products. Thanks!

Date of experience: October 21, 2020
Bonita Z.
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Excellent service always
October 21, 2020

Excellent service always

Date of experience: October 21, 2020
SCOTT M.
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I do not like that:
October 21, 2020

I do not like that:
1. When you need customer service, there is no number to call. It's email communication only.
2. when you need to exchange items, you have to return the first purchase, purchase replacement items, and then wait for the return/credit. It's a real pain and I will purchase items that can differ in size and be problematic (i.e. Pants) from a different website/vendor as a result of this policy.

Date of experience: October 21, 2020
SANTA F.
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The shipping was more than the item
October 21, 2020

The shipping was more than the item. But you know the saying, you had me by the b____s and I had to order from your company. It is ashame how the public is taken advantage of especially in this time of unrest

Date of experience: October 21, 2020
KATIE B.
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You offer the lowest prices around and shipping was quick too! I am very pleased and will do business again

Date of experience: October 21, 2020
Katherine S.
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Always a great experience
October 21, 2020

Always a great experience

Date of experience: October 21, 2020
Marcie M.
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Perfect timing for the delivery right on time for my daughters softball tournament and it was a perfect fit. Pants, socks, under shirt and coat

Date of experience: October 21, 2020
KEVIN H.
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Quick and easy access to what I was looking for
October 21, 2020

Quick and easy access to what I was looking for

Date of experience: October 21, 2020
Veda W.
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I couldn't be happier with the price, quality and quick shipping. I'll be purchasing again!

Date of experience: October 21, 2020
RICKY B.
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Easy to use website great products
October 21, 2020

Easy to use website great products

Date of experience: October 21, 2020
Cantada C.
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I had to return some items, that a customer did not want. I had to pay a high restocking fee, and shipping, which was ridiculous. As long as the products have never been worn, there should not be a fee. I understand a shipping cost, but a restocking fee? I only ordered here because no one else had the product, but I will more than likely not order from here again..

Date of experience: October 21, 2020
Tim S.
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Two pairs of socks came with holes in them, but with softball it happen eventually anyway

Date of experience: October 21, 2020
Angela M.
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The process is sure how quick and easy...
October 21, 2020

The process is sure how quick and easy...I couldn't find any reviews,, and the sizing runs, smaller to size...my shirts are extremely tight...ordered a womans larger,,,feels to be misses not womans,,,

Date of experience: October 21, 2020
Sherry G.
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Looks good
October 21, 2020

Looks good.

Date of experience: October 21, 2020
JOSE V.
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Great products and very fast shipping
October 21, 2020

Great products and very fast shipping.

Date of experience: October 21, 2020
Silvia M.
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Need to work on customer service part of the business. I've been going back & forth for a few weeks with customer service about a refund. That is unacceptable.

Date of experience: October 21, 2020
MICHAEL N.
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Overall went well
October 21, 2020

Overall went well

Date of experience: October 21, 2020
ROBBY J.
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Great experience
October 21, 2020

Great experience. Very easy to navigate

Date of experience: October 21, 2020
CHRISTOPHER W.
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It was great
October 21, 2020

It was great. I have no complaints at all. Service was fast.

Date of experience: October 21, 2020
Tom N.
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Great Prices and friendly site...
October 21, 2020

Great Prices and friendly site...starting my hat business...great place to get my hats!

Date of experience: October 21, 2020