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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
276
quality
261
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MICHAEL J.
0 reviews
0 helpful votes
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Would have to drill the shoulder pads to make it fit
September 15, 2017

Would have to drill the shoulder pads to make it fit. Nogo as we dont own them

Date of experience: September 14, 2017
Sheena T.
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Happy with the items, but the shipping took a long time.

Date of experience: September 14, 2017
JACOB P.
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The pricing was on point and the quality of products is great. I was only dissatisfied with the time it took to ship my order. It took 13 days to receive my items and don't really understand why the long turnaround.

Date of experience: September 14, 2017
KATIE D.
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Jkl
September 14, 2017

Jkl

Date of experience: September 14, 2017
MARK A.
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Excellant service, product
September 14, 2017

Excellant service, product

Date of experience: September 14, 2017
Jennifer P.
2 reviews
0 helpful votes
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Quick and easy
September 14, 2017

Quick and easy

Date of experience: September 14, 2017
California
1 review
0 helpful votes
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The windbreaker was not the quality I was looking for. I was looking for something with a more substantial weight. You can see thru the fabric and the lining. I was looking for something that wasn't transparent. Sorely disappointed but don't want to send back and spend more money than the item is worth.

Date of experience: September 14, 2017
James T.
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Great prices on quality merchandise
September 14, 2017

Great prices on quality merchandise. Order arrived in half the expected time. Will use Epic Sports again!

Date of experience: September 14, 2017
Georgia
1 review
0 helpful votes
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The product was just as described, and pictured on website. Shipping time was right on time. Thanks for such quick service.

Date of experience: September 14, 2017
Diego B.
0 reviews
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Never had a problem with Epic
September 14, 2017

Never had a problem with Epic.

Date of experience: September 14, 2017
MICHAEL T.
0 reviews
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Great price for Under Armour!
September 14, 2017

Great price for Under Armour!

Date of experience: September 14, 2017
Kentucky
1 review
0 helpful votes
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Items as described
September 14, 2017

I have ordered several times from EpicSports & have always been satified. All my items have been as described. I have also gotten some really good deals. I will continue to shop with them. Thanks & God bless.

Date of experience: September 14, 2017
L J.
0 reviews
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Epic Sports provided excellent service with my order
September 14, 2017

Epic Sports provided excellent service with my order. It actually arrived ahead of schedule. I will be doing business with the company again. Thanks!

Date of experience: September 14, 2017
Jen P.
0 reviews
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The item arrived quicker than expected
September 14, 2017

The item arrived quicker than expected. It looked just as pictured and fit perfect.

Date of experience: September 14, 2017
Arizona
1 review
1 helpful vote
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Worst leadership ever.
September 14, 2017

STAY AWAY FROM THIS COMPANY. Chris Robeson, and Cody Patton are arrogant nasty men who do NOT value you as a customer. If things are going well, I'm sure they are very nice, but they are incapable of treating customers right when there is even the slightest issue. I purchased a $10 item, never got it because it was returned to them by the USPS. They said I can pay for the item plus 2x shipping or shipping and a restocking fee if I don't want it. These guys are a pathetic joke. They know nothing about customer service and think flippant rude responses "stick it to you". They are fully willing to alienate all their customers if it means collecting an extra dollar to prove they are right. RUN AWAY FROM THIS COMPANY and DONT LOOK BACK! The owner Gary Proctor is an idiot to continue to run his business this way and allow these two buffoons to control his company.

Date of experience: September 14, 2017
JUSTIN W.
0 reviews
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No complaints, I use this site often for my team needs.

Date of experience: September 14, 2017
Bruce B.
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Everything was as I expected
September 14, 2017

Everything was as I expected. Great Job Epic!

Date of experience: September 14, 2017
California
1 review
0 helpful votes
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Fast
September 14, 2017

This is the second time I have purchased items from Epic Sports with no issues.
The first being basketball jerseys for a youth team with numbers. They came super fast and the kids really liked them.
I was able to order football socks for two teams, personalized coaching shirts, hats, and game balls. The balls came within 2 days from the actual manufacturer and everything else was shipped a day early. The socks were larger than anticipated, but the kids can make due. Maybe I will try to ship back and get smaller sizes.

Date of experience: September 14, 2017
Georgia
2 reviews
0 helpful votes
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Great
September 14, 2017

Shipping to a little while but got what I ordered and was pleased thanks again will continue to use Epic Sports for my athletic needs

Date of experience: September 14, 2017
VERNECIA M.
0 reviews
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Overall I was very well pleased with the quality of the products I ordered.

Date of experience: September 13, 2017