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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Everything was great!
Everything was as described and received on time. I will use Epic Sports again.
Good price and good site
Best price by far!
My order was delivered quickly and it was correct, which is really appreciated. The socks looked great and were just what our squad needed!
Fast delivery, great quality. Thank you
The uniforms look great
0! From the online site to the customer service rep who was very nonchalant and didnt have any empathy on my concerns pertaining to my order. We ordered over 30+ socks for our football team and was expecting to do more for breast cancer. We expected sock size to be the same as shoe size. You guys size chart for the socks are at the bottom of the screen and when you make a selection for the size of the socks me as a consumer thinks the sizes are pertaining to the same as shoe sizes. Sock sizes how do you begin to even measure i never would have thought that thats how you purchase socks... we always went with shoe sizes. We asked about resending shipment back in and gettinh the right size by sending them overnight back to you guys and you guys send the right order back overnight as well but was told that we could not... leaving our team with no socks still. We as a team are very dissatisfied there was no alternatives or options to choose from to get the socks in fast and quick as possible.
Still waiting for my order from EpicSports. Order ID: *******. Received an email asking for me to tell you if I have received my order but no link was provided to indicate that the order has not arrived. Only a link to confirm order has been received.
Please send my stuff ASAP because I have a bike trip coming up soon.
Had what needed
Nice site, easy to find what I needed
The jerseys are more fit for Men and not Unisex.
Paid more for shipping, so we would have our socks for our first soccer game and that didn't happen! I received multiple emails saying my order was on back order and I received tracking information for someone else's order. The customer services is horrible and they give you no information about your order. I will not order from this company again and I think I deserve a shipping refund, since my order showed up 6 days late!
Delivered on time. Quality of the sliders are the best we have purchased in 8 years of ball. Pants fit true to size.
Everything was as ordered
I am satisfied however your 9w is a little big for me so next time I will have to do 81/2w but I love my shoes. Thank you
Would have liked a little more details on medal. Width, picture of back, size of personalization sticker. Likely hard to do with all the products you offer. Appreciate the prices of everything on your site. The 81 balls we ordered will hopefully be here Thursday. Thanks
Great quality socks
Fast delivery
QUICK AND EASY.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

