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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I like epic! With 3 children in sports, Epic saved me time and money
Loved them
Sliding shorts were not normal mediums ended up being to big.
Item as described, received quickly, quality product
Order was was easy to place and arrived on time. High quality material. Very satisfied with my purchase.
Shoe was too big. Had to resend back. But No Biggie. Thank u..
Easy, convenient ordering
Items received
Everything was great.
Thank you!
The product I ordered ran large in youth sizes, but the quality and delivery time were excellent considering the price.
Easy and received on time.
Great turnaround and reasonable prices.
Happy with my 2 bucket diamond wheeled bag and bucket. Set and ready to go for the fall softball season
Prices seem competitive, shipping took a bit longer than I had anticipated. We ordered 60 new soccer balls, but about 20% of them will not hold air. Can these be replaced?
Great Quality! Fast and Wonderful Service!
Super
Epic Sports has always had great prices. They have a huge selection, and they get the products out very quickly. Would highly recommend them!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

