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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Lots of colors to choose from for our HS drill team.
Great experience. Agent guided me through to the area I was looking for on their website. Customer service was ready and willing to assist. I will be shopping here again. Now I know where to go for my decals!
Quick & Easy
The volleyballs are amazing and cheaper than companies. The delivery was fast as well.
It was easy to order. I wish the time to get the products was a bit shorter
Good products, good prices and fast delivery.
Easy checkout. Great prices. Exactly what I needed.
You have got prices and all sizes i needed
Good product, too expensive
Good pricing and what I needed for work
Epic Sports had what I needed and the price was awesome! They sent emails on order confirmation and shipping. Very happy with my purchase and service
Website is easy to use and all of my previous orders have arrived with no problem.
Found everything I needed with a few bonuses! Unfortunately the one item I needed that showed in stock was never sent and had to be canceled from my order. It also held up my delivery for almost a month. Otherwise great products and pricing.
Needed baseball bases for my club teams. The thin throw down type we had didn't hold up. Epic had the right bases for us at the right price. Ordering was easy and the product came quickly as advertised.
Excellent choice of shirts, excellent prices and timely deliveries
Everything was seamless. Shipping was quick.
The only more clarify is the sizes for kids and women, a little bit confusing.
Very easy to buy and pretty decent selection as well
Easy site to navigate and they always have what I need
Items arrived promptly and were just what I needed.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

