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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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EXCELLENT
Easy ordering and effortable for good quality products. Shipping is a bit slow but it's worth the price.
Have been ordering from Epic for years and will do it again.
Great shirts, great company!
Good price and fast delivery!
You fill my orders timely and prices are great.
Easy to order, no issue while ordering. Wide range of options too!
The kids love the items we bought, and the parents were happy with the value of the items purchased.
These were just like the website - our coach and players loved them!
It was quick and essy
Great to do business with!
All good
I ordered baseball pants that are no longer available...I emailed and asked that the whole order be canceled and epic keeps calling at 7:00am and emailing me about the order...
Everything was perfect
Easy to Navigate
Done
I was very pleased with the website, ordering process and products
The color said hot pink for the item online, but when they arrived they were not hot pink. I contacted customer service and they said they didn't have hot pink, that they chose the closest color to pink
Great experience. Will do again!
Great as usual!
No comment needed.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

