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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Love Epic Sports- Great pricing and easy to do business with.
The only trouble I had is things could not be shipped to the school as we do not have a street address, we have a PO. UPS and Fedex delivers to the school everyday with no problems.
Had what I was looking for. Price was good.
Shopping online at EPIC is user friendly and fast.
Good service
Placed an order for hot pink socks for both our football team and volleyball team for our Cancer Awareness games. Socks were well-received by players. Decent price and very fast shipping speed.
The only reason I had to call customer service was because I ordered them using my personal credit card and so the billing address and shipping addresses were different. Customer services folks were kind and quick in handling the address verification.
The only thing is I don't think they had pockets but overall the shorts are amazing quality and amazing prices.
Thank you for your services. I had a great experiences. I will definitely order other products in the future.
You get what you pay for.
I have been pleased with the products I've received. The prices are fantastic. This is my 3rd purchase. I am kind of the "go to" person at my school and have also ordered items for others. :)
Very easy to navigate and great prices. Thanks!
I was happy with everything but the USPO destroying the box.
Love the variety and prices!
I was very happy with the products. The delivery time took a while though.
Now I know why the items were on final sale: they were complete garbage. Poorly made, paint flaking off the gloves, wrong size shipped for the socks, and just plain awful quality products.
Overall the experience was simple and convenient. I actually received my order sooner than expected. I've ordered from Epic before and will again.
Very easy to order. Great delivery time!
Good experience. Delivery time was a little longer than the typical online shopping experience.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

