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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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You guys are doing a great job! Thank you for your service!
A nice variety of equipment and accessories. The spike it that is hand held is not all that usable. Hard to fit a fully pumped volleyball in between the points.
Easy to navigate the site, and it gives you a lot of choices
I needed replacement uniform pants for my daughter, within a few days, and Epic Sports definitely delivered! Even paying the expedited shipping, the price, per pair, was still very fair!
I don't want to
Message I received was very helpful
While I love the products that Epic offers, this is the one and ONLY place I shop that doesn't offer free shipping. I've spent hundreds of dollars at one time, and still pay shipping. This always gives me pause and makes me look other places.
Great value-fast shipping!
Nice stuff
Great, fast service.
Thank you!
Service was terrific!
EXCELLENT
Easy ordering and effortable for good quality products. Shipping is a bit slow but it's worth the price.
Have been ordering from Epic for years and will do it again.
Great shirts, great company!
Good price and fast delivery!
You fill my orders timely and prices are great.
Easy to order, no issue while ordering. Wide range of options too!
The kids love the items we bought, and the parents were happy with the value of the items purchased.
These were just like the website - our coach and players loved them!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

