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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Nice product...excellent price
The box was almost ripped in half when it was delivered. Nothing was harmed to my knowledge.
Pretty satisfactory
Quick easy search and checkout
Excellent quality at a reasonable price! Super fast shipping!
Awesome! Thank you!
Fasting shipping and delivery
Great service
I will be using this site over and over again. Great prices and the products are of quality. This is a hidden secret.
The products were great. Delivery time was later than quoted.
Best Place on internet to order from!
I love your selection and prices especially the close outs - I am a costumer for a children's theater and our budget is tight so the prices are a big help!
Great n job
Its good
I like what I have found on your site, and my grandson loves what I have found for him. My daughter has also started to shop on your site. My only complaint is not being sure of the sizing where YM and YL are listed.
Very easy to order! Product was great. Will order again.
Quick delivery and great price. Very satisfied.
Hopefully I will get it before the 31st. Otherwise good job
Come just in time excellent service
Great. However, I did contact you to say we received 20 shirts too many. We need to purchase a few of them though.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

