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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Excellent pricing and customer service!
Overall a good experience!
Fantastic shopping
Great prices, variety and site!
Always good!
I like this product. The only thing I wasn't aware of is that there was no padding in the pant I purchased. I did not see that clarification on the webpage. It will be great to post that so future customers are aware. Thanks
The sweat shirts I ordered were the wrong size and I wanted to exchanged them. Customer service was helpful but it seems like the exchange process could be a little less complicated.
Have had no real concerns with ordering items much cheaper than other sites
Great for the $$
Product received as advertised, fast shipping. Very satisfied, will do business with again A++++++
Great
Good. Would love to have free shipping for non profit. Very happy with the Champion soccer balls and pumps we ordered. Prompt shipping. I am sure they will be a great success in our OCC Shoeboxes.
Great
Awesome style, quality, and price!
Five pair quality shorts for what I've for a single pair of shorts! For the first time after dozens of orders I had a shipping error - the size ordered for one item was a 3XL but I was shipped a 2XL.
Mu order was just as it was described Thanks
Great quality product.
Great service
I wish the discrimination of what I ordered was better but I got what I wanted.
Easy purchase process
Exactly what I ordered. Like always
The price for the quality of socks can't be beat!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

