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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great price and delivered on time.
What I was looking for at great prices!
Something went wrong the first time, this is my second attempt at placing this order.
Shipping is pricey. Also, need to include PayPal.
Easy to use website. Quality items and quick delivery.
Loved it just got to see how shipping goes
We love epic sports
The best hats for the best price and fast delivery
Overall I'm very happy with my order. It was to be delivered to a different address than a previous order and I immediately received a phone call to make sure this wasn't a mistake or someone else using my account. I appreciated that. They only negative is that even when paying for expedited shipping there was some type of verbiage that said delivery times are just estimates and not guaranteed. If I'm paying for expedited shipping it is frustrating that it is still just an estimate.
They do not fix their mistakes, all the bad reviews seem to match my experience with them. The teaser prices aren't worth it, even when says in stock, it is likely stock not correct, and then they take days to fix. Their shipping costs are out of control, and customer service has no power to correct anything. WOULD NOT RECOMMEND TO ANYONE.
Ordering with Epic Sports was easy and I was pleased in the response time.
Easy website.
Simple to use
It was great and stress free!
Always have great service from Epic Sports.
Nice quality, exactly the color I was looking for.
Easily found Halloween themed soccer socks for a tournament. Requested 2-day delivery and had them by Friday.
Great website
The jerseys do not have a lot of colors and the material is not what we were hoping for that price.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

