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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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It was awesome! Great prices and fast shipping.
STILL DO NOT HAVE THE PRODUCT. UNABLE TO ACCESS TRACKING INFO
Always simple & fast.
Easy to order and shipping was quick
Best prices on just about anything.
I like the products and the pricing. The shipping could be better though.
Received order quickly, sturdy packaging & all contents were included. Great directions making it simple to assemble. Supports all sizes of our medicine balls from 5 pound slam to standard size slam and bounce. Thank you for a sturdy, useful product!
I wanted brown pocketed gym shorts. No pockets.
Overall I'm pleased with my shopping experience with Epic Sports. I think having more shipping cost incentives would help out a whole lot. I have ordered the same items in bulks of 7 or more on several occasions, only to pay separate shipping fees with every order. I know Epic can develop a system that addresses shipping fees!
Very pleased with the service I received. Very professional and order was on time with no mistakes.
Shipping took a little longer than I thought.
It was great and shipping was quick
I use epic sports for basically all of my softball supplies! My only suggestion would be the products dont have great descriptions on the website... so it's a little difficult choosing product therefore I end up re-ordering the exact same product where as if there was a little bit better of a product description I would be willing to try other products- specifically the soft touch/training balls
I use Epic Sports to order our pink out socks every year. Great quality for the price. Will continue to use them for all our pink out needs.
Overall a good shopping experience.
Perfect!
I truly appreciate the selection and pricing.
The hats that I order have water/sweat type stains on them.
Outstanding services and products.
Great prices, selection and quality. Items arrived quickly. Highly recommend!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

