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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I paid $63 for one day shipping. It never came. When I checked the tracking it said it couldn't be delivered to my address. The order that I needed the shirts for had to be canceled so I lost money and they still have not refunded me my $167.00 even though I still haven't received any shirts its been a month. The package was returned to the send so I'm not sure why I have received my full refund. Do use this website its scamish
Felt some stuff to me seemingly wasn't what I had been expecting
The Epic Elite Game basketballs are super and planning on ordering more. Epic does well!
Fast delivery, good quality and prize.
Very quick response and delivery.
Great service! Quick turn around.
Good Experience, would buy from Epic Sports again.
This was my first experience with Epic Sports. Ordered batting helmets, bat bags, catchers gear for our 11U baseball team. Very satisfied with the entire process. Will revisit in the future.
I had seen the sweatshirt on a Etsy site. It was quite expensive so When I saw them here I had to have.
I can always find great deals at Epic.
I had a few shirts come with stains on them but 2 out of 80 isn't bad. Still going to have to send them back.
Always pleased with my purchase.
Fine so far, have to see if shipping & delivery is on time. I am paying $20 to arrive by Oct 2
Great, easy checkout
Difficult to exchange and too many fees making the overall cost too much for the item.
Great
Fast shipping! Lots of different choices to choose from.
Quick and easy to order a custom hat. Great price!
This is my first order easy to maneuver through web site. Good selection &prices I called this morning to inquire about a couple concerns. Very helpful courteous customer service rep
I lost money on a return even though I reordered the items.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

