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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Slow access on the phone every time I called I had to wait 30min before customer service answered
Very Quick.
Great products, Great Prices, and Fast Delivery, as usual. Plus, great sports apparel source!
Not as big as I thought the picture looked. Plus part of it was broken.
Very please will use epic again
Good service and great caps
Good selection, reasonable prices. Will continue to shop with Epic Sports.
Shipping fees are too high.
Great selection
Good product. Good delivery time
Fair price and great experience
Not to much to say. I got my product with no problem
I contacted them to make sure of color I wanted and they were able to inform me with the correct information. Very pleased
I was very happy with the products, however, the ladies shirts run small.
Very quick delivery and great prices!
Great product, good price and quick delivery!
Great. No problems.
Used Epic in the past and had another good experience. The prices can't be beat and the products are of good quality.
Fast and easy
Great
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

