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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very easy transaction and happy with product and website offers!
Disappointed that I had to pay for shipping on an $800+ order
I was disappointed that the arrival date that I received when I placed the order was on 11/3/17 but it turned out that this was the date the order was shipped on - I didn't receive the items until 11/7/17. I'm just grateful that I planned accordingly and allowed enough time for lateness.
Good product, great price. Just what I needed!
Second time I shop on epicsports. Good variety and ease of navigation through items
Great products, best prices we could find
GOOD STUFF!
Overall, I am happy with quality and priced of the basketballs I have purchases. The delivery time is as expected.
Good quality product.
I have gotten really good deals here. I just wish they offered some shipping discounts at times.
I would love for y'all to offer the 9" plastic baseballs in other colors as well.
Missing 2 items from my order. Called Epic (11/3/17) to make them aware of the missing items. Was told (FROM EPIC) customer service that the partical shipment which included the missing items came from TSF SPORTSWEAR and that the 2 missing items would be shipped later. Called TSF today 11/08/17 to inquire about the missing items and was told that they were not aware of any missing items. The TSF rep explained to me that Epic Sports was suppose to file a claim after I called in on 11/3/17 making them aware of the 2 missing Adult large sweatshirts but Epic had not did so. Send email to the sale rep that handled my order to inquire however have yet to hear back. The team has a basketball game in 2 weeks however 2 kids will be missing their sweatshirts because I didnt reveived them in a timely manner to have them imprinted as the rest have been sent off to the printers. Unacceptable!
Great
Easy process
I've purchased many items overt the years from Epic, I've never had a problem they didn't resolve and that was only one time. I will definitely shop here again.
Thank you for making shopping easy and painless!
The prices and ordering of sizes and colors was very easy. The prices were great as was the shipping time. The items I purchased are Christmas gifts so for now all I can review is the price,shipping, and that the items appear to be of high quality and I received exactly what I ordered.
Nice website. Easy to order. Great prices and quality.
Good products, easy shopping online and easy check out too. Everything is always packaged well when shipped to me. I have ordered from Epic Sports an few times now and have not had any problems!
Good quality, quick shipping.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

