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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
This company does not typically respond to reviews

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CHAD S.
0 reviews
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Didn't understand why only 1 wrist band would be the order...when compared, there were 2 included

Date of experience: January 23, 2018
W S.
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Service as should be expected
January 23, 2018

Service as should be expected.

Date of experience: January 23, 2018
Ronald L.
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Again, INSANELY great prices
January 23, 2018

Again, INSANELY great prices. Also, had follow-up question with the vendor, Diamond. Called their toll-free number and actually spoke to the owner, Craig Diamond. WONDERFUL customer-centric approach. I am thrilled to have found Epic. You are a wonderful company that also does business with wonderful vendors.

Date of experience: January 23, 2018
AL I.
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Epic Sports has everything I need at a reasonable price.

Date of experience: January 23, 2018
JAMVIS A.
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Good product fast and easy service
January 23, 2018

Good product fast and easy service. Website easy to navigate threw overall great product.

Date of experience: January 23, 2018
Sharon S.
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No
January 23, 2018

No

Date of experience: January 23, 2018
keriscohen V.
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Great product!
January 23, 2018

Great product! Great price! Thank you!

Date of experience: January 23, 2018
JAIME R.
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I always have great luck when it comes to ordering from Epic Sports!

Date of experience: January 23, 2018
TIFFANY N.
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I ordered the wrong hats I needed snap back closures and they are flex fit. My fault now I have hats I can't use.

Date of experience: January 23, 2018
SHERRI S.
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Fast response
January 23, 2018

Fast response. Quick shipping.

Date of experience: January 23, 2018
Susan C.
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Thanks for offering really low-priced options!
January 23, 2018

Thanks for offering really low-priced options!

Date of experience: January 23, 2018
Kathleen I.
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Always like your stuff
January 23, 2018

Always like your stuff. Especially clearance. I can always find a deal.

Just need a little more info on the products. I got a shirt that is basically see through. I didn't get that from the description.

Date of experience: January 23, 2018
JAMAAL H.
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GREAT PRICES!
January 23, 2018

GREAT PRICES!

Date of experience: January 23, 2018
susanne B.
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I would give all 5 stars but the product took too long to get here. It was several days past the target delivery date.

Date of experience: January 23, 2018
SUSAN L.
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Good price for the items needed
January 23, 2018

Good price for the items needed.

Date of experience: January 23, 2018
DAVID F.
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Cost of Shipping is expensive
January 23, 2018

Cost of Shipping is expensive

Date of experience: January 23, 2018
Tom D.
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So far so good
January 23, 2018

So far so good,

Date of experience: January 23, 2018
California
1 review
0 helpful votes
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Not only does this company have horrific customer service skills. They will NOT work with you in the case of them making any mistakes. Please do not order from this company. I am in the process of reporting them to the Business Bureau. I have 18 boys waiting on their jackets that they will most likely never receive at this point. Over a $700 order and not a care in the world from Epic Sports.

Date of experience: January 23, 2018
Renita A.
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Haven't had a back jersey yet
January 23, 2018

Haven't had a back jersey yet

Date of experience: January 23, 2018
New York
1 review
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AWUFL
January 23, 2018

Worst experience ever. Absolutely pitiful customer service. Zero communication. Excuse after excuse. Me, nor my entire sports club, will ever use them again.

Date of experience: January 23, 2018