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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Shopping was so easy, I only contacted customer service once because they told me one of my orders was not in stock and I'd have to wait but they were really good in communicating with me and overall I'd buy from them again
Fast and affordable. Epic Sports had the color/size/style I needed.
Great deals and selection, fast shipping and helpful customer service. I will shop again, best online store for soccer gears.
Do not purchase from this company. I ordered a sport shirt size small. I have been a size small my entire life and have ordered many different brands in size small. I could not even fit this size small over my head! I immediately returned and requested a larger size. "3 weeks" later they still could not locate my package. I had delivery confirmation it was received. I was told the returns department is very backed up and they cannot locate my package at this time. Few days later after "I" again followed up (5x followups in total) I was then told it had been located, but could not be exchanged or refunded because of "vendor policies". Their suggestion... we can donate it or return the useless shirt to me. I was just beside myself, never in my 50 + years of life have I ever had such a bad experience. Evidently they do not know how important customer service is something you can clearly see from the reviews listed here. I am not done with my posts about this company. I am on a mission to notify the world NOT to order from them. Mad, YES, an understatement to say the least. Really..."do you want us to return the shirt that doesn't fit you or donate it "~
I received my order only to find the shirts that I received were not what I thought I had ordered. The description on website and pictures were misleading. There are no return policy instructions on webpage you have to actually call customer service which I have not been able to reach as of yet. In my opinion, a waste of my $80.
All was excellent
My product arrive two weeks before the original estimated delivery time. Very pleased with the process
Good product. Arrived on time.
Web site was easy to use. Hurdles were competitively priced.
Good
N/a
!
Too long for delivery no discount on shipping even orders or 200 to 5000
No notication of delivery or even when epic screw up
You move locate then shouldn't take new order shouldshut down for the week
Terrible simple terrible
Most items received were of very poor quality. Pants buttons broke off white trying on. Pants thin. Shorts had stain on them when they arrived
Easy order and quick delivery.
Quick and easy. Good product the women shorts ran a little large I should have ordered a medium for my wife. My bad!
Always great prices and choices
I love your underwear. Shipping is a little high. I would buy more if the shipping was lower. Other than that good.
We just got the package today... it has been in Houston since the 18th and for 4 days they have posted it was on truck and to be deleivered and it was not till today. This is not your fault but UPS fault.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members