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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Worst experience ever. Absolutely pitiful customer service. Zero communication. Excuse after excuse. Me, nor my entire sports club, will ever use them again.
Fast shipping, got exactly what we ordered
Experience was fine! Thank you
Great
Loved the shirts they were just small a xl was probably a large in size.
Amazing prices.
Easy to use site, good products and good pricing
This is the second pair I've purchased for my growing 6 yr old grand daughter's feet. Fits perfectly...no blisters. Perfect for playtime and marching. I have taps put on and this year adding the pom-poms. Next year we will be purchasing another pair. I highly recommend this product.
Good customer service. Son went down one time inside and there are already signs of wear on the knee area of his leggings. Not a hole at this time but I can tell it won't hold up to too many falls.
Good experience. Quality products, great prices.
It was exactly what I wanted
Great, but very slow moving...
I need to know how I can make a return of one item please...
Epic Sports always has the best prices and their products are always just as described.
Good products, quick delivery
Good so far
Good like always
I got a quick and helpful email response to my question
Shipping is ridiculously high. Have never paid $10 to have something shipped to me that wasn't super heavy. Quality of the vest though was outstanding so it washes out in my opinion
Good price and quality
Nice product. Great price!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

