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EpicSports

4.6

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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Illinois
1 review
0 helpful votes
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RUN AWAY!
August 25, 2022

Epic Sports is a joke! Customer Service is a joke! Run away. Do not order from this company! They say one thing. They do another. No one to call. Can only chat online. I assume they are not real people because they wouldn't give the answers they are giving. The season will be over before we get our shirts. Complete disappointment. Will never use them again.

Date of experience: August 25, 2022
Florida
2 reviews
0 helpful votes
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Epic Sports Sucks
August 24, 2022

I ordered RED softball face masks from there, they sent maroon. I had to pay $40 to ship them back and they wouldn't reimburse me because they said that maroon was the right product. They have poor customer service. I will not buy anything from them ever again. Just go to Amazon, much more easier and better to deal with and will send you the right product.

Date of experience: August 24, 2022
Louisiana
1 review
0 helpful votes
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No Merchandise in Box
August 19, 2022

I ordered some clothes and when I checked on order it said it had shipped. I'm like great. 2 weeks go buy and still no order. Followed tracking number and UPS said upon receiving order there was no merchandise in box they received. So another week passes and no answer yet from epic. Same response from "Cody" saying was shipped. Really, then they "Eric/Cody said oh we will send out another shipment, all this is being done over a text to a "live agent" that changes every time I try to reach someone. Two days later "oh wait we will refund you". I'm like ok and now two weeks later still no "refund" and or shipment. So update-looked on account and now is says order shipped Aug 15th… no order was shipped… this company is horrible and Cody is useless as well as Eric. Never again. Sorry I'm not a complainer however $130 is $130. Can anyone give me a number to talk to a live agent over phone and not text?

Date of experience: August 19, 2022
Michigan
1 review
0 helpful votes
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Baseball pants
August 12, 2022

Great response time shipping was smooth pants were in great shape and I'll be set for the entire season

Date of experience: August 12, 2022
California
1 review
0 helpful votes
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Preferring to speak to a live person to 1- confirm items were available and in stock 2- Confirm 1-2 days shipping as advertised & 3 - Amount needed to be purchase to receive free shipping. Waited on hold for over 10 min before I was directed to hit "0" for as call back. Decided then to look at reviews, glad I did. Call me an antique but when I spend my money I want to KNOW someone cares on the receiving end, and will do right by their customers. Keeping customers at arms length & once removed isn't being used here as a technology upgrade, but rather avoiding accountability. I've gone somewhere else where someone answers the phone.

Date of experience: August 10, 2022
Illinois
1 review
1 helpful vote
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Great Shirts
August 10, 2022

Love the shirts. Good quality. Only complaint is the thread on the bottom of the shirts comes unraveled.

Date of experience: August 10, 2022
Mississippi
1 review
0 helpful votes
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Great prices and the package came pretty fast. I like the quality, how the feel on my body, and the durability is outstanding. Keep the quality and prices reasonable you'll always get my business.

Date of experience: August 7, 2022
New York
1 review
0 helpful votes
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Good quality
August 6, 2022

Fast shipping on all product and good quality on all product expecialty the Jersey and the humpire gear

Date of experience: August 6, 2022
New Mexico
1 review
0 helpful votes
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Great prices and styles. We've ordered team gear from this site and the quality and styles are absolutely amazing!

Date of experience: August 5, 2022
Kentucky
1 review
0 helpful votes
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Nanapalooza
August 3, 2022

My family of 27 celebrated my 80th birthday in Pigeon Forge, TN. I have three grown children. They and their spouses and their children and their spouse or significant others, plus two great grandchildren and my brother wore the shirts I ordered from Epic Sports. The shirts were of good quality and very inexpensive. I ordered three different colors, one for each of my children's extended family. The cost made it affordable and my family enjoyed wearing them. The Nanapalooza was a great success and these shirts were a hit and made it possible to identify each of my children's family in all our pictures.

I would definitely recommend Epic Sports for their service and the quality of their merchandise.

Date of experience: August 3, 2022
Pennsylvania
1 review
0 helpful votes
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I used to have positive experiences with Epic Sports, but the company charged me a restocking fee for a T-shirt with supersmall sleeves. I balked, claiming the cut was defective. I produced requested photographs, and the company ignored all my emails and new support tickets. The company's "chat" feature doesn't work at all.

All this is over north of $1 in restocking fees. This is a matter of principle, though, and Epic Sports is committing THEFT by stonewalling me. How many other customers are they ripping off?

Epic Sports needs to be investigated and, perhaps, be the subject of a class-action lawsuit.

Date of experience: August 1, 2022
Washington
1 review
0 helpful votes
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Tried to get an exchange for a product. No one contacts me. Just a standard canned response that leads me to their web. I click on send your request and nothing. I would not buy from this company, there are other companies that are more reliable.

Date of experience: July 19, 2022
Nevada
1 review
4 helpful votes
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Perfect, as always!
July 15, 2022

It was exactly what I wanted at a great price, and it was delivered exactly when promised! Thank you for great service!

Date of experience: July 14, 2022
Canada
1 review
0 helpful votes
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Epic Shorts
July 12, 2022

Great value on the Epic Cool shorts. Waist bands are a little tight, but otherwise a great product for the money. I will definately order again when needed.

Date of experience: July 12, 2022
New York
1 review
2 helpful votes
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Jersey review
July 7, 2022

Jerseys turned out better than expected. We wanted a simple design for an alternate jersey. The quality turned out fantastic.

Date of experience: July 7, 2022
Alabama
1 review
2 helpful votes
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Shipping was quick and the quality of the socks was great for the price! Will definitely keep this company in mind for future needs.

Date of experience: July 6, 2022
North Carolina
2 reviews
0 helpful votes
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Love this hard to find longer torso quality swimsuit, fast shipping, very happy! Very flattering swimsuit, and a great price too!

Date of experience: July 4, 2022
Indiana
1 review
0 helpful votes
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Occasionally when you order clearance items with low number you get substitutions. I had 2 items substitutions for a smaller size. Although i ordered a medium luckily the delivered smalls fit my son. Everything else was as advertised so we are good. Really like the practice shorts and umpire undershirt for squat training.

Date of experience: July 3, 2022
South Carolina
2 reviews
7 helpful votes
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Excellent
June 27, 2022

I purchased this water aerobics step to use as a little island for my younger swim lesson students. It's perfect. The strips make the top non-slip. It's nearly impossible to tip this step, unlike the more expensive tot docks. The rounded bottom edges don't damage the vinyl pool liner. It's heavy enough to stay where I put it, but light enough to easily reposition or remove from the pool when needed.

Date of experience: June 27, 2022
Florida
1 review
0 helpful votes
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I work on a farm in South Florida. I need shirts that are lightweight, breathable, and quick drying. I was nervous to order them online, but EpicSports prices made it easier and I was extremely pleased with the quality once I tried the shirts on.

Date of experience: June 26, 2022