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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 7,200 branches in cities, airports and neighborhoods near you.
The company enjoys a strong reputation for exceptional customer service, with numerous reviews praising the professionalism, friendliness, and efficiency of the staff across various locations. Customers consistently highlight the smooth rental process and the quality of the vehicles. However, some concerns arise regarding staff training on company policies, leading to occasional issues like unauthorized charges and vehicle maintenance oversights. Overall, while the majority of feedback reflects high satisfaction and a willingness to recommend the service, addressing training and communication gaps could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great staff, quick responses, and nice vehicles! Both pick-up and drop-off were a breeze
Great service, friendly staff. Run very efficiently and easy to work with the people there.
The agents are getting to know me and my preferences which makes the entire experience more user-friendly.
They took care of me after my car was being serviced
Simple and professional experience! They even picked me up for the rental. Very clean vehicle with no issues. Muskogee Enterprise exceeded my expectations!
Fast and efficient service. Car was ready and clean. Associate was well trained and courteous.
The employees we had helping us both picking up and dropping off. We're so friendly and helpful they will be the reason I come back. The vehicle was nice clean but I expect that. For me it's the employees
I couldn't be happier with my experience. Very friendly understanding workers. Very clean fine tuned rental, who understood I kept having to extend the rental
Enterprise picked me up due to me being in range of the location. Driver was promot and pleasant on arrival. Once I arrived, thr branch manager had my rental ready and prepped in which allowed me to be in and out swiftly. The car that was provided was clean and presentable. I have a another upcoming reservation next week and look forward to another postive experience.
My experience was positive.
Kendall and his Associate were professional, courteous, answered my questions.
My Deposit was in my bank account the day after I returned the rental.
Friendly accessible gave me a ride car was clean and perfect
I had a great experience with Enterprise. They will take care of you! I would definitely recommend them to anyone!
I had an excellent experience. We were in an icy mountainous terrain and all their vehicles were top of the line 4x4 trucks. They have the right vehicles in the right places. The staff was polite, the truck was clean, and it was easy to return.
Very professional and kind. Didn't have to wait long at all. Even found my bank card I had left in the car. Wow 😮 I was very pleased! Would recommend Enterprise to all my Friends! And I could use a discount on my next rental 😁👍Thanks to Y'all! God bless
Very nice experience I like this car inside is very impressive
I love renting a car from enterprise I will always rent my car from them
It was very good.i would most definitely recommend you all whith no hesation and that's from the bottom of my heart.
The car was excellent and the staff was tremendous.
The people we worked with we knowledgeable and courteous! They know their job very well!
This location was very understaffed and the manager working the counter was amazing! He handled everything with precision, control, and amazing customer service. Great to meet him and to do business with him. Will definitely be back!
Answer: They do not respond to complaints. Which is kind of frustrating when you have a complaint.

