Enterprise Rent-A-CarReviews 5,782

Very nice people at the desk at the Saint Joseph, Missouri enterprise. Very nice rental car we rented a car to go to Houston, Texas for my cancer treatment at MD Anderson Cancer center. We will be needing a car rental every three weeks to travel back-and-forth for cancer treatment In Houston. I asked if there was some type of discount for renting a car every three weeks for the next 6 months Or if there were some type of senior discount I'm happy to say they said they would work with me possibly a 10 to 15% discount
The staff at the Saint Joseph Missouri location was outstanding I will always rent from them in the future.
See you in three weeks For my next rental
Thank you enterprise for being such an outstanding company. You're the best.

It is imperative that I have access to a reliable vehicle because I am on call 24/7, 365 days a year to come to the aid of my elderly disabled parents who are caring for my special needs paraplegic older brother. If he goes into the hospital I go with him. If one of my parents goes into the hospital I need to get there ASAP to help care for my brother who we take care of at home. They live in the next state over, so I need access to a car at all times. Unfortunately for me I was recently the victim of a hit and run by a large truck on the highway and my car was in the repair shop for over two months. During that time my brother ended up in the hospital twice. I needed to be there in the hospital with him because the health care workers never seem to understand how to communicate with him. I taught him to communicate through blinking. If he is in the hospital then so am I and I stay at the hospital the entire time to care for him. Since my car was being repaired from a hit and run on the highway by a large truck I was forced to explore other options such as renting a vehicle. I've never done this and was very nervous. Enterprise was like a shining light in the night for me. Everyone was so friendly, so nice! They were patient and considerate and helpful and treated me with kindness and respect. They made sure I was comfortable in the vehicles I used and made sure that I had everything I needed. The people working at Enterprise were so special and made me feel at ease even though I was going through one of the worst times of my life. I can't say enough nice things about them! I can't begin to explain how in the craziness of my life the past few months they were like a beacon in the dark. When everything else was crumbling around me their kind words and compassion were enough to help me cope with everything going on. You never realize how a kind word, or a polite gesture can really affect you and impact you until you are being turned upside down in a maelstrom of stress. They were so good to me and helped to make this difficult time a little more bearable. Thank you Enterprise! I will never forget your kindness and consideration! You have a customer for life!

Great location, staff is helpful and give throughout recommendation on which rental I should pick. Easy to deal with! And bonus for they are willing to pick me from the nearby body shop.
Vehicles are clean and function well.
Downside is no EV rental option(while my EV vehicle was under repair), the business hours exclude Sunday, where I picked back my repaired vehicle on Sat. Afternoon and have to wait until Monday to return the rental.