Enterprise Rent-A-CarReviews 5,737

I've been calling since yesterday and no one answers. I called Geico to see if they could help me. What happened is that my daughter left 100 dollars in the drawer of the car and I called because the money was to buy something for a project and I was never able to talk to anyone at the office. I called auto repair there and a guy told me he would leave a message so they could call me back and they never called me. I called like 6 times today and nothing and I went back and called auto repair and a girl answered, she asked me for my name and told me what she would do so they could call me back and they never called me back.

Perfect from start to finish. I needed a ride to the store to pick up my car and an employee came right away, to pick me up. Employees inside the store were also very friendly, helpful and efficient. They even offered me a bottle of water. I didn't have to wait at all. I had a great experience with the car I drove and when I returned it, I received the same great care and another ride home. Enterprise is the only car rental place for me!

My car was in need of repair work. My insurance company set me up with a rental, which is how I went to Enterprise. It couldn't have been easier. I dropped my car off at Hudson View Auto Body and he drove me to Enterprise. My rental vehicle was already waiting for me and Austin Glick got me out in a timely fashion. Austin was courteous, friendly, knowledgeable, informative, and extremely helpful. He answered every question I had and gave me lots of information as well. When I returned the rental vehicle, he was kind enough to drop me at Hudson View Auto Body to pick up my vehicle. The Volkswagen midsize SUV was very nice as I was used to my Chevy Equinox and adjusted easily as far as all aspects. Great job Enterprise and especially for your choice of representatives. Austin Glick we can't thank you enough for making a difficult situation so easy and pleasant.

I had an outstanding experience with Enterprise, thanks to Aldo! From the moment we walked in, he was welcoming, professional, and incredibly helpful. He made the rental process smooth and stress-free, taking the time to explain everything clearly and answer all our questions. Aldo went above and beyond to make sure we were comfortable with the vehicle and even gave us some great local tips. It's rare to find customer service like this—Aldo truly cares about his customers and represents Enterprise with excellence. Highly recommend asking for him if you're renting in the area!

I have used Enterprise several times over the past years at both the location in Tulare & Visalia and I have always felt like a valued customer. The staff have always been very professional and friendly and helpful. Being able to extend the rental out using the app if necessary was a real plus because there are some days I did not know if I would get my truck back from the shop and so with just a click on the app I could easily extend for another day. So easy and quick. I enjoy taking the surveys and giving the ratings because that is one thing I do look at when choosing a company. So I like to be helpful to others in my situation that may need a rental and can see my positive notes. I tell it how it is. Whether good or bad. But I have never had a bad experience with Enterprise and I will continue to be a loyal customer for years to come.