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The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
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Thanks for sending the missing tea bags. ***********************************************************************
Does not have the aroma of Irish Tea. Does not have the taste of Irish Tea. Just taste like bad coffee.
Selection was varied and unique. Great for gift giving! Fast delivery!
I order the English Christmas pudding last year & again this year. Loved it. Product came quickly. And this is the second time I received a request for my opinion. Please stop sending this.
This is the second time I have ordered these English pudding & this time I purchased 2! They are so good & I also purchased a box of little mincemeat tarts. I am having friends over for Christmas Tea & will serve them. Good products delivered quick!
Best tea selection as far as I am concerned. Hard to find items are always here.
Everything I ordered was wonderful and it arrived very quickly.
Overall a very good experience,my mom is from Scotland and doesn't like America sweets so to find this online store was wonderful. The prices were good and so was the quality. I had one package of twirls that was a little melted and kinda stale but everything else was fantastic.
Shopping was great but shipping was very slow. I received the tea set weeks before the tea.
Tea is very good, discounts are better. Thank you. How long does this review have to be?
Great website and fabulous products!
Love the clotted cream!
Ordering and delivery much better than my Amazon experiences over 25 years of ordering goody gifts for my USA family
I like how easy the website is to navigate, they have a great variety of items between honey, teas, accessories and more! So many flavors to try! I would definitely recommend to anyone that likes or loves tea, or anyone wanting to try tea.
I have been using this site for 20 years. It always works for me
Got an email that promised free shipping with$25 order, but didn't work. I ordered stuff anyway
The English Tea Store always has high quality products. Shipping is usually quick and reasonably priced. Sometimes products I want are out of stock though. Overall it's a great place to shop.
Just finishing off some gift baskets for family and friends. Love your products!
Found this excellent mince pie filling here at a great price! Shipping was very quick, and our Thanksgiving was a success. Looking forward to trying more Tea Store products.
The order was processed and delivered in the time expected. All was in good order.
I love finding reuseable tea bags! Had been getting one time use bags from Japan but lost my source.
The jam is as good as my 85-year-old sister used to make. It's also nice in hot tea like the Russians do. Just the ticket for the cold weather.
Always a wonderful experience with English Tea Store. They have a wide variety of products which are competitively priced. Each of my orders has arrived in excellent condition, fresh and fragrant. I have been a customer for several years and will continue to purchase from English Tea Store.
I have ordered from English Tea Store for several years. I've always enjoyed the quality products. Orders arrive in a timely manner and pricing is fair. I will certainly continue to purchase all my tea from English Tea Store.
All the teas are delicious and perfect for the various times of the day.
Answer: Definitely legit! I have purchased tea, English treats, teapots and teacups, and been very satisfied with all my purchases.
Answer: I bought the ETS brand and was surprised it had a black pepper taste, not sweet and spicy like every other chai I've ever had. I reported this to customer service and got NO REPLY. Very disappointed in their product and customer support.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.


Dear Jerry, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!