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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Love shopping here! Find new items to try every time!
Perfectly packaged! I have not opened up the Christmas crackers/poppers yet, we will do that tomorrow, but they look really really beautiful and will look nice on the table.
Easy to order, dispatched quickly with tracking. Hubby will have his favorite for Xmas!
The picture of the tea set on the site was misleading. Had I known the tea set was so gaudy I wouldn't have purchased it.
Easy to order and multiple convenient ways to pay. Great selection of foods and orders are well packaged and promptly sent.
Damaged package,spoke with Angie 25NO24 12:25 P.M.
Corrected order on way per conversation with Angie.
Thank You!
Always friendly and helpful service combined with excellent service
I am happy you are here and am happy to order from you instead of the monster Amazon. I do wish you would carry Barry's lose leave tea. I prefer it over their tea bags and you've offered it in the past. Overall I really like your store. Thanks
Ordered tea samples for Christmas presents...easy to order on their website.
It's been a while but I love shopping at your store!
I'll order again! The products I ordered arrived beautifully packaged, and 2 days earlier than promised.
Easy searching for what I wanted. Site well set up for browsing. Very fast check out.
Thank you. Delivery was wonderful, and I got my gift very quickly.
We love the variety, and the blends are superb! We never had any issue with delivering. This has become our go-to store for loose tea in the US.
Product perfection and fast shipping—you can't ask for more!
Just as I remembered the cookie.
Only one thing like it! Not many places have this item, but you do. Thank you for the opportunity to share my memories.
The ordering was straight forward, received the package quickly, the tea set was as pictured and very well package.
The tea set is cute as a button for my great nieces ages 6 & 3. I'm hoping a tea cup will survive the years as a keepsake for them to remember me by!
I found online shopping easy to use and pretty items on the website.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Joan, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!