On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I love the English tea store. Their teas are great and the orders always arrive well packaged and on time.
Always quick delivery and great stuff. Thank you and Merry Christmas.
If you need a gift everyone will appreciate, get the sample pack.
Well made. Delivered in no time. Packaged well. Gift is loved. Perfect.
It was a gift for my friend Carol. It arrived with a crushed package and the top broken off the tea pot. My friend sent me pictures. Let me know if you want them. I want her to be set a new teapot.
I just got information from her so this is the first time I could tell you about it.
I SAID FOR A GUEST AND ACTED AS IT WAS FOR ME.
I just did not like the tea. Those tears are my absolute favorite flavors. I did not like this brand, although everything else was wonderful.
They don't deliver as Amazon, but it's a quality product at a fair price.
Link to Amazon failed and I had to start over.
The mug I ordered is exactly what I wanted. It's beautiful. It shipped out almost immediately, and I received it sooner than the expected delivery date.
Items arrived quickly and tea is good quality! We love it! Will definitely repurchase.
Arrived very quickly and is a great selection of tea. So well-priced.
First time user - very quick and easy to navigate. Expect quality tea!
Slower than the Tazo Joy I ordered on the same day
Pleasantly surprised by the wide array of tea options, that were well described. Shipping was efficient and well packaged. Overall, it was my easiest holiday gift purchase for the most difficult person on my list
I needed something very specific and they have a wide choice. Easy to order and arrived well before I started to panic.
You won't be disappointed. This tea has no paper tabs! Promise you will love it
Great Variety of teas! Website is easy to get around. Loved the teas I received!
While on a trip to Norway, my daughter, a Coke devotee, discovered your Four fruits tea. I was able to surprise her when I ordered some online. Just what she wanted!
Very happy with the purchases I have made at the English Tea Store. They stock a wide variety of items that can be hard to find in some areas of the US, at competitive prices. I was a little confused when my order shipped from United States Flag until I noticed that English Tea Store and United States Flag are owned by the same folks. Delivery was fast and everything arrived in good order.
Got my package quickly and it was just as pictured. Would definitely order again
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tea Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Caroll, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!