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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Just as expected, thanks. I love this chocolate and tastes just like the ones I bought in London!
I purchased a number of on sale items that I like. They were fresh. I will continue buying from your store and try new products
Prices and quality of products were great! Love that I was able to checkout/purchase using my Amazon account. My shopping experience from start to delivery was wonderful! Certainly, will recommend the English Tea store to others.
A lovely, easy experience with reasonable shipping rates.
Tea was great, shipped fast and arrived earlier then expected, it's nice to be able to get small bags and try teas
My cousin turned me on to this online store I am very happy because - There is easy ordering - package delivery was very good & the products were delicious
The webpage is very well laid out, and it is clear what is in stock and what is not, and I was notified of the shipping progress, and everything arrived beautifully.
Exactly what I wanted and goes great with cream. Would recommend for any tea liver
My purchases are delivered in a timely manner. The teas are packaged well so there was no damage.
Easy to purchase and check out item.
Easy ordering. Large selection of good quality products. Best prices on Matthew Walker. Fast delivery
Missing the blackberry honey sticks. Requested replacement already.
Mango honey sticks are great. Honey with ginger is great on hot toast (or bread, rolls, just about anything).
Web site indicated bulk discounts for purchases of multiple items but no discount was applied to my purchase
Shopping was very easy. I was able to find the items I wanted without problems.
Good descriptions for everything. Easy to check out. Done.
A very good shopping experience, great products, excellent service, highly recommended!
I saw Jace, he's on Facebook. Jace and Josh are traveling in America and they comment on the foods they are eating here in America and once in a while the foods they miss from Britian. Jace saw the Yorkshire tea and grabbed a box and said it's his favorite British tea so I ordered some. And I'm enjoying it a lot. Yes, I'm a tea drinker.
I was looking for Bourbon St Vanilla Rooibus and found it at your store! I have to drink decaf or herbal teas, now that I have osteoporosis. This is a favorite blend! I added a mug with tea infuser but haven't tried it yet, as I have been traveling. Everything arrived quickly and was well-packed. I will be a future customer!
The pudding was overly sweet and we could not take more than one bite. I heated the pudding per the instructions for two hours and when we took the first bite it had an after taste of plastic. Would not recommend this
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Crystal, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!