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The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
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There are a lot of teas available on the website. One of my favorites is no longer available (sad sigh). And I picked something that I don't really like. However, I will continue to be a regular customer as I am a morning tea drinker and do appreciate options.
Great experience overall. Initially inquired about this product, but was out of stock. Website stated anticipated restock date. Went back to the website around date indicated and placed order. Great online service experience!
Great company and I love the products have been ordering from them for years
Easy to experience website with speedy delivery.
Good layout of inventory with easy to understand description
Easy order with amazon option. Quality tea set that my daughter is obsessed with.
I ouldn't find Barry's Tea anywhere and I found it 20 miles from my house, but they don't have a store front so I had to order online... nice to know I have a place so close :).
I' m really enjoying the 3 teas I ordered. I will look at others at a later date to try.
But found out my order had been cancelled. I received an email telling me to call them, but didn't see the email, so the order was cancelled. When I tried asking why my items were put on hold, they repeated the same message that I was supposed to call them and it had been cancelled. I still don't know why my order after being processed was not good to ship out. Some more clarity on their part would have been appreciated. Doesn't seem like good customer service to me.
I selected English Tea Store as my new tea supplier after my other supplier had issues. The site was easy to navigate and I appreciated the descriptions and reviews of the various teas. My selections arrived quickly, were well packaged, and undamaged.
We were recently I. England and found biscuits and tea to bring back we love. Now we can continue to love them! Thank you
Shipping was slower than expected. Most items were good. I Was charged for an item that I cancelled because of back order.
Our family loves Bonne Maman and the 1 oz jam variety is the perfect way to try all our favorites and also to share our favorites.
The British section of my local grocery store has about 3 items. You guys always have what I need.
We loved everything we bought and the prices were incredible! Will definitely return. Shipping was fast and free!
Never have a bad purchase from the English Tea Store! The biscuits and tea were spot on!
This is the second time I have ordered and again got some great items. Didn't care for the Wispa bar, but it was fresh - just didn't like the consistency. Everything else was spot on.
I was seeking a U.S. source for jelly babies and came across the English Tea Store. I ordered two brands of the candy as well as some other chocolate candy bars, shortbread cookies, and tea. I felt prices were reasonable. Good communication and items arrived as advertised and I am pleased with my purchases.
I had received some tea as a gift one day, fell in love with it and wanted to buy more. Google lead me to this amazing website, and I am READY to fall down the rabbit hole of tea! There are SO many teas here, it's amazing.
Answer: Definitely legit! I have purchased tea, English treats, teapots and teacups, and been very satisfied with all my purchases.
Answer: I bought the ETS brand and was surprised it had a black pepper taste, not sweet and spicy like every other chai I've ever had. I reported this to customer service and got NO REPLY. Very disappointed in their product and customer support.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.

