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English Tea Store

4.6

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English Tea Store Reviews Summary

The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
337
value
103
shipping
106
quality
104
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23,171 reviews

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Arizona
1 review
0 helpful votes
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Easeful shopping
February 1, 2025

There are a lot of teas available on the website. One of my favorites is no longer available (sad sigh). And I picked something that I don't really like. However, I will continue to be a regular customer as I am a morning tea drinker and do appreciate options.

Date of experience: January 22, 2025
Colorado
1 review
0 helpful votes
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Irish Tea at the English Tea Store!
February 1, 2025

Great experience overall. Initially inquired about this product, but was out of stock. Website stated anticipated restock date. Went back to the website around date indicated and placed order. Great online service experience!

Date of experience: January 21, 2025
Massachusetts
1 review
0 helpful votes
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Great products in great service
January 31, 2025

Great company and I love the products have been ordering from them for years

Date of experience: January 21, 2025
North Carolina
1 review
0 helpful votes
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Very good
January 31, 2025

It had a great taste and was very fresh. It was a bit too small, like a sample. I will probably order a bigger one next time.

Date of experience: January 21, 2025
Tennessee
1 review
0 helpful votes
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Great experience.
January 31, 2025

Easy to experience website with speedy delivery.
Good layout of inventory with easy to understand description

Date of experience: January 20, 2025
Texas
1 review
0 helpful votes
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Daughter loved it!
January 31, 2025

Easy order with amazon option. Quality tea set that my daughter is obsessed with.

Date of experience: January 20, 2025
Pennsylvania
1 review
0 helpful votes
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I ouldn't find Barry's Tea anywhere and I found it 20 miles from my house, but they don't have a store front so I had to order online... nice to know I have a place so close :).

Date of experience: January 20, 2025
North Carolina
1 review
0 helpful votes
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Three great teas
January 30, 2025

I' m really enjoying the 3 teas I ordered. I will look at others at a later date to try.

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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But found out my order had been cancelled. I received an email telling me to call them, but didn't see the email, so the order was cancelled. When I tried asking why my items were put on hold, they repeated the same message that I was supposed to call them and it had been cancelled. I still don't know why my order after being processed was not good to ship out. Some more clarity on their part would have been appreciated. Doesn't seem like good customer service to me.

Date of experience: January 20, 2025
South Carolina
1 review
0 helpful votes
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I selected English Tea Store as my new tea supplier after my other supplier had issues. The site was easy to navigate and I appreciated the descriptions and reviews of the various teas. My selections arrived quickly, were well packaged, and undamaged.

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Great experience!
January 30, 2025

We were recently I. England and found biscuits and tea to bring back we love. Now we can continue to love them! Thank you

Date of experience: January 20, 2025
Michigan
1 review
0 helpful votes
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Ok experience
January 30, 2025

Shipping was slower than expected. Most items were good. I Was charged for an item that I cancelled because of back order.

Date of experience: January 20, 2025
Georgia
1 review
0 helpful votes
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Perfect Way to Get The Perfect Jam
January 30, 2025

Our family loves Bonne Maman and the 1 oz jam variety is the perfect way to try all our favorites and also to share our favorites.

Date of experience: January 20, 2025
Massachusetts
1 review
0 helpful votes
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Fun Finds
January 30, 2025

The British section of my local grocery store has about 3 items. You guys always have what I need.

Date of experience: January 20, 2025
Maine
1 review
0 helpful votes
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Good Shop
January 30, 2025

Enjoyed browsing and will visit again to buy my favourite treats from home. Good selection.

Date of experience: January 20, 2025
Virginia
1 review
0 helpful votes
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Jacks review
January 30, 2025

Normal and okay. Nothing earth shattering in one direction or another.

Date of experience: January 20, 2025
District of Columbia
1 review
0 helpful votes
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Terrific prices and great selection
January 30, 2025

We loved everything we bought and the prices were incredible! Will definitely return. Shipping was fast and free!

Date of experience: January 20, 2025
Virginia
1 review
0 helpful votes
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Always great products delivered
January 30, 2025
Updated review

Never have a bad purchase from the English Tea Store! The biscuits and tea were spot on!

Date of experience: January 20, 2025

Great products from English Tea Store
May 27, 2024
Previous review

This is the second time I have ordered and again got some great items. Didn't care for the Wispa bar, but it was fresh - just didn't like the consistency. Everything else was spot on.

Date of experience: May 17, 2024
Texas
2 reviews
0 helpful votes
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First time ordering
January 30, 2025

I was seeking a U.S. source for jelly babies and came across the English Tea Store. I ordered two brands of the candy as well as some other chocolate candy bars, shortbread cookies, and tea. I felt prices were reasonable. Good communication and items arrived as advertised and I am pleased with my purchases.

Date of experience: January 20, 2025
Missouri
1 review
0 helpful votes
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First time!
January 30, 2025

I had received some tea as a gift one day, fell in love with it and wanted to buy more. Google lead me to this amazing website, and I am READY to fall down the rabbit hole of tea! There are SO many teas here, it's amazing.

Date of experience: January 20, 2025

From the business

English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.


englishteastore.com
New Stanton, Pennsylvania, United States