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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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I was gifted a nice little brewer pot for Christmas, and I didn't have any tea. I went on line and looked at several merchants.
I found English tea to have a vast variety of flavors of loose teas. Imy first purchase was Apricot Peach,which delivered the most delicious fruity flavor. I absolutely love Earl Gray tea,so I chose a double bergamot Earl grey, also bursting with deliciousness. I also cose a couple of wellness teas for wintertime use. The prices were fair,the packaging was nice,in a resealable pouch.
For my first venture into brewing my own tea, I'm very happy with English tea, and look forward to purchasing new flavors and blends in the future.
Sincerely
Della Cox
I have tried twice to patronize The English Tea Store. Both times it was a disappointing experience. Back order and long waits for your ordered items. Not impressive, never any offer to compensate for a bad experience.
My husband loves the English chocolate. Glad I found a store where I could order him his favorites.
I am excited to try your Metz orange pekoe tea!
I LOVE your Ontario Breakfast Tea and they may be my new favorite tea! Have to try the Metz Orange Pekoe Tea and then either way you'll get my order! Tea is very important in our household! We start our day with tea then perhaps a coffee later on then of course at 4pm, another cuppa tea!
Love that I can get my Robertsons Mincemeat for a reasonable price. Some of the stores in the US are just outrageous! I make mince pies every year for Christmas, for my immediate family and for both my brothers who absolutely adore them! Happy Christmas!
I love this store. Wedding gifts, birthday gifts and Christmas gifts are all super from this store.
It was easy and items were beautiful. This was a wonderful experience. It was English Shabby Rose tea set. I couldn't have asked for better.
Great service and delivery.assam is so good.mi recommend it highly Excellent!
First time buying from website and I had an excellent experience. Will be buying from there often!
I gifted my daughter, Samia, the Tea of the Month Club as a Christmas gift Christmas 2024. She has greatly enjoyed receiving the boxes of teas and more each month!
It was a gift. I did not shop for it.
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Tea I ordered was delicious but no instructions on how long to steep. Also shipping was a bit slower than some other places I have ordered tea from before. Prices were good.
Great retailers! Their prices are terrific and delivery is rapid!
This is our go-to site for al things Ireland/UK. Their prices are very fair and the selection is extensive, certainly enough to satisfy us. Service is terrific; 1 of the jars arrived broken & was rapidly replaced, free of charge.
I was very pleased with the efficiency of receiving my tea. No delays, even though we had snow.
I've already responded and will let that suffice. ………………
All of my Lemon black tea orders have arrived fresh and packaged well. If you are a tea snob I would check this store out. They have so many options. The fruit teas have dehydrated fruits in them that literally look like fresh fruit when you clear out your steeper. If you drink tea from a tea bag and like it these teas will blow your mind. I can't drink tea bag tea ever again.
ETS is my go-to for English tea. Been ordering from english teastore.com for years now. Always the same, always reliable, quick and affordable. Will order again.
Easy to use site,good price on chocolate!
Like the fact that buying in bulk saves money.
Would like to see more variety in British candy.
Always have received my favourite chocolate in good order. It always makes me happy 😊
These Teas are requested by our office and we have a cabinet full of unused, assorted teas since we started getting Taylors Tea from the English Tea Store.
Was pleased with quickness of shipping and communication from company. I ordered Christmas pudding for a client and he was super happy and said it was amazing. I ordered tea for my daughter but I can't comment on it as she hasn't used it yet.
No comment. I dont want to write more words. Please do not do this everytime I shop here!
Great drink could gave been more product and that would have been better
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear George, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!