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The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
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With the free shipping I received with my purchase, although lazy, was less expensive than driving my car fifty minutes, to the nearest store, which stocks this product.
They are selection is very nice. Delivery was fast. Their prices were far superior to any other site selling Bewley's Drinking Chocolate. I probably should not have bought four containers. The product is not expired but the expiration date is in a couple months. I doubt we use four containers by December.
Easy to place order. Shipping was fast. And nice packaging.
Trying to spread my shopping to more than just the big 'A' is harder when you're spoiled with the ease of selecting, reviewing, ordering and following the product from point a to point b. Keep trying though.
A very smooth experience. They contacted me to confirm I had placed the order which I thought was nice.
Was happy to find this site. Easy to find the items I was interested in. Had many items and offered great prices. Items were packaged well and shipped quickly.
I got this tea because I had it at a restaurant. It was Berry Berry milk tea. So delicious
You add berry tea with alittle water, once cooled you add it with froth milk and alittle vanilla. PERFECT...
It took a while to get here, but I was not disappointed. It has good features that help me keep from dropping the lid and/or the tea basket
Ordered Taylor's tea from the site. Received in a timely manner
ETS called to tell me my yea shipment was on its way: very personalized service!
My specific tea was out of stock, but they managed to get it in. Thanks
Thanks for offering such a good selection and a decent price. Delivery was super quick as well. Thank you so much.
The packaging was great, everything was secure and undamaged. The food was even better than great! Thank you so much! Will definitely be buying from again!
I am a regular purchaser of various loose leaf English Tea store branded teas. Sister and mother love the earl grey English cream- so much that we take to cousins in England. My favorite is Russian carivan which I discovered at now defunct Murchies teas in Canada. English tea store to the rescue.
I did gave to contact customer service to find this blend - it was listed as a sampler. Otherwise Quick and easy
The clotted cream was amazing, very pleased. Quick shipping
My overall experience was good. I got my tea on time and they taste great. :)
The prices are difficult to determine until check out but worth the effort.
I love the selections at the store. The only thing I wish is that they would have a few more sales.
Nice selection, fresh loose tea, fair price, and tasty too. Very quick response on getting the items out and shipped quickly.
Easy to order from website, rapid delivery, very satisfied.
Excellent Tea, user friendly ordering and dependable shipping
I had a great experience selecting the teas and though I've only tried one out of my samplers I can't wait to try the others.
English Tea Store offers a great variety of teas. I reorder several of their loose leaf teas several times a year. They never disappoint.
Answer: Definitely legit! I have purchased tea, English treats, teapots and teacups, and been very satisfied with all my purchases.
Answer: I bought the ETS brand and was surprised it had a black pepper taste, not sweet and spicy like every other chai I've ever had. I reported this to customer service and got NO REPLY. Very disappointed in their product and customer support.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.

